I love this office and have been coming here for over 15 years and had the worst experience with the front office I have ever had. I admit for the 1st time I was 15 min late. Yes I admit it. However it is the way it was handled. After arriving I was taken to the back to the dental hygienist and she was so pleasant and so was the doctor, THEY completely turned the visit around. I was smiling and joking. Then it came time to check out and the office manger again made me feel like I didn’t matter….over an invoice for $34 from 2023 ( how many times have I been there since then). I mean it was ugly and I was extremely embarrassed all because she felt she needed to prove a point. I simply stated I would look into and get back with her (trying to avoid further confrontation) and she told me “NO YOU HAVE TO PAY TODAY, I will just send you to collection”. She continued and got louder so of course my voice did the same. I love this office but do not want to deal with her again to be treated this way. I hope this helps and does not come across as gripe session. Thank you for your time.

My scheduled appointment started right on time, and I was greeted by the very sweet Abby. She then introduced me to Haley, who took care of cleaning and polishing my teeth. She was very pleasant, professional and efficient. Dr Richmond came in to do the final check and talk with me about my concerns. She was very friendly, thorough, and took time explaining things to me. I was very pleased with everyone that I encountered at the office from check in to check out! Will continue to use Dr.Richmond and Audubon dental for my dental care!

I cannot express how grateful I am for the amazing experience I had with my recent dental work. The team at this dental office were fantastic, especially Kayla and Doctor Tony, Doctor Kristopher, Cristian They showed such expertise and care in fixing my front teeth and a back tooth that needed a root canal. I was initially nervous about the procedure, but it turned out to be painless. Just a little discomfort that I easily managed with over-the-counter medication. I must say, this is the best dental place I have ever been to. I love my front teeth now and cannot stop smiling. I am pleasantly surprised by how well everything turned out. Thank you to the incredible team at this dental office.

The service, care and staff friendliness was awesome. My only question is that I was charged $75 for a routine check up, X-rays, cleaning and evaluation. I thought my insurance would’ve covered 100% of the visit. I guess I’ll have to relook at my insurance.

Friendly and competent, great hours, awesome communication. Super convenient hours! Being able to come in Saturday morning allowed me to get dental care without needing time off work. Everyone was very nice, seemed to know exactly what they were doing, and were great about communicating: fully described what was going to happen before they did anything; told me clearly what they needed from me; explained what they saw from the results and what that meant; and also told me what I could do about the points they raised, both there in the office and at home long-term. Excellent for setting people at ease and keeping patients involved in our dental health. They were also very straightforward in their billing - patiently walked me through what charges were for which things, what had to wait until they got an answer from my insurance, what the options would be based on the response they got, and when we would revisit them. Left the appointment feeling totally confident in my understanding and sure of what to budget for my next visit, it was fantastic.