I recommend contacting your insurance before your appointment. I had some work done recently and before my appointment I explicitly stated I did not want to do any work at the moment if it was not covered by insurance. I was told by the front desk that they ran my insurance and I would not owe anything. 2 weeks after my appointment I had a bill of $400. They stated they meant I wouldn’t owe anything “at time of service” & what they told me “was an estimate.” I understand the amount owed was a copay but when they told me I would not owe anything I was under the impression this was FULLY covered by insurance. However, I have had a great experience with Dr Wallace & the dental hygienists but I am considering switching dentists due to being mislead about the billing.

I can't recommend this dental practice highly enough! From the moment I walked in, I was greeted with warmth and professionalism. The staff is incredibly friendly, the office is spotless and modern, and Dr. Patel takes the time to explain everything clearly and helps facilitate the visit for efficiency. They truly care about their patients' comfort and long-term dental health. Everyone wanted to make sure I felt welcomed and they were very accommodating with my busy schedule. I've never felt so at ease during a dental visit—top-notch service all around! I look forward to continuing my care at this practice.

My experience at Carolina Complete Dentistry was phenomenal! I came all the way from two(2)states away . Dr. Wallace and staff all were very friendly, professional, and detailed informative. Dr. Wallace's highly trained staff and State of the Art Dentistry equipment made my visit streamlined and efficient , saving time. They really have your dental care interest at heart and it shows. I highly recommended Carolina Complete Dentistry for your dental care. I dare to go visit and see for yourself how great your experience would be.

I always have a great experience at this dental office. The staff is professional a d kind. I just love Julie.

Great Place, very clean and welcoming. The staff are very kind and informative. They give you as much information as possible for you to be able to make a decision on your teeth.