I had such a pleasant experience at my dental appointment! The staff was incredibly welcoming and made me feel comfortable right away. The entire visit was easy and smooth. I truly appreciate how kind and attentive they were from start to finish. Highly recommend!

This dentist wasn't a good fit for my family and me. While it was clear they were trying to be pleasant, it left me with an unnerving feeling rather than a positive one. Like some other reviewers, my husband and I also felt pressured into making immediate decisions and signing up for thousands of dollars worth of treatment on the spot. Don't get me wrong, the work was necessary — we've since seen another dentist who confirmed that. However, our new dentist didn’t pressure us or try to rush us into signing up for a credit card on the spot. They worked more closely with my insurance to reduce the costs and set up a plan to phase out the treatment safely, so we wouldn’t have to pay everything at once or risk delaying needed care. While this dentist did make an effort to be extra pleasant, it didn’t feel genuine — it came across as money-driven. And because of that, unfortunately, it just wasn’t the right fit for us. But I do appreciate their time.

I feel like they wanted to get some money. I went in for a regular cleaning and didn't even get it. They did x-rays and I didn't even ask for them. I literally booked an appointment for a cleaning ony. I didn't get the cleaning because after trying to charge me over $700 bucks for something I didn't ask for rubbed me the wrong way. Also, they wanted me to come back later in the day to get the cleaning. I told her I have to work in a couple hours then she said we can get u in now. At this point im lost and just wanted to go because I been here over an hour and didn't get anything done i wanted. The lady showing me the screen of my Xrays asking me what do I see different like im a Dentist. She knew i knew nothing about what i was looking at on her screen so she talking about your gonna need the work before you lose these 2 teeth that are in the front on side. I have straight healthy teeth which ive been told by previous dentist. I was also being charged over $200 for a cleaning with insurance. The total bill before insurance was over 7k in dental work. The whole experience was terrible and I truly feel that this place will tell u things just to get paid. I wouldn't recommend.

This has been my best dental experience since living in Charlotte 22 years. Dr. Williams and the staff are so welcoming and walk you through everything which for me even included my anxiety. I am happy with recent dental work that has changed my smile and my confidence. I have no complaints

Today was my first visit and it was a great experience. From the two ladies at the front desk, Seth, who was taking my X-Rays, the hygienist, Aaliyah, for being gentle and examining my teeth and gums and Dr.Williams for having a warm welcome and setting up a plan that will cater to my needs. Everyone was very informative and the overall experience was great!