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SCORE: 9.7/10
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(773) 692-5405 Visit Website

For more than 20 years, Downtown Dental has provided general and cosmetic dentistry to Chicago, along with specialties such as periodontics, prosthodontics, pediatric dentistry, and oral surgery. Downtown Dental’s expert team consists of Dr. Brittney Borga, Dr. Jane Kim, Dr. John Lundgren, Dr. Athena Tosiou, Dr. Sheetal Kalokhe, and Dr. Vinny Gala. The practice has a 4.9-star rating on Google and provides dental implants, same-day crowns, teeth whitening, root canals, Invisalign, and more.


Google Reviews

1,138 reviews
  • todd heiser
    todd heiser
    a month ago

    A fantastic experience! I had an emergency procedure here yesterday and based on the experience I would give 10 stars if I could. The doctor and medical assistant were both exceptional - I might even say brilliant. Downtown Dental turned my toothache into a delightful experience. HIGHLY RECOMMEND!

  • Ebony Scruggs
    Ebony Scruggs
    a month ago

    I’m so happy I stumbled upon downtown dental. They are very professional and take time to listen not just rush you and move on to the next patient. Doctor Yousef has very good bed side manners. I love the location and they actually call you back. A good dentist is hard to find. I would highly recommend Downtown Dental for your dental needs.

  • Jessica Melissa
    Jessica Melissa
    2 weeks ago

    WORST DENTAL OFFICE EVER! I consistently have tried to book a cleaning with them 3 times, 2 of the 3 times they canceled less than 24 hours before the appointment. They also emailed me on the last appointment I booked saying they have appointments so I took the chance to book with them again. BIGGEST WASTE OF TIME. Unless you are looking to waste your time waiting for a appointment that will end up canceling last minute go somewhere else.

  • Tae Lee
    Tae Lee
    a month ago

    I would give this place 0 stars if I could. I had a nightmare of an experience. I had to go through 3 different crowns. They wouldn't refill my filling which popped out 2 months after getting it filled. Instead, they told me I had to get a crown and there was nothing they could do about it. I went in for a cleaning and they told me they couldn't do it because they thought that I might need a "deep cleaning" so they needed to check with insurance before they could even do anything. That same day was the same day they told me they couldn't refill the filling they filled that popped out. They also tried to tell me that they I scheduled for the wrong service and was only there for a cleaning when in fact I was supposed to get a filling that day as well. Regardless, neither of those things happened. They still haven't reached out to me to tell me what my insurance was covering and not covering. Overall, this place does not care about their patients. They just want to make their money and go. They don't give you options. They make it sound like denying certain "suggested" treatments will be the most detrimental thing to my dental health. I literally floss and brush my teeth twice a day plus mouthwash and scrubbing my tongue. But they had the audacity to tell me that there were issues with my gums and that I my mouth was unhealthy. It's absolutely ridiculous and quite concerning that they don't even consider my opinions or thoughts. They don't do the things they say, they wasted my time. The 3rd crown they put in still isn't perfect. But at this point I am giving up on them. They just turn and burn patients to make their money rather than actually caring. Also, their admin staff is absolutely terrible and in some cases were very rude to me. Needless to say, I am never going back here. Keep the money I paid you guys, whatever. This place is an absolute headache and crooks. In response to the owner who said they "invite" me to call to discuss further... Nah. I'm good. How about you call me and actively try to resolve issues rather than responding reviews "inviting" us to call to discuss further. I don't want to discuss anything. Everything I am concerned with is written above. How about you call me to discuss and figure out a way to actually help me. Review responses are just as bad as someone saying "sorry" without taking any action. Your dental office and business is atrocious and I really hope other patients and potential patients read this. Literally, every review response says "I invite you to call us to discuss further"... Do you really think anyone of the wronged patients WANT to actually call your office? We're just dealing with the same incompetent admin and dental staff you employ. This is absurd and ridiculous. I'll be going elsewhere.

  • Michelle ZHAN
    Michelle ZHAN
    3 weeks ago

    I have been with Downtown dental since 2019, not because how awesome they are, just because it is close to where I work..I got my dental procedures done every year with them, every visit I paid my balance due whatever they asked me to pay. Recently I received a notice from a collection company saying that I owed them $30 from one of my visits back to 2022.. I am so mad about this since I have two visits in 2023 but nobody in that billing office mentioned about it when I paid them every time at the counter in 2023. Each time I paid $50 -$250 out of pocket depending on the procedure I did, they definitely can tell I can pay this extra $30 which is not a big deal for me, but they at least to let me know about this balance on the next visits or two, so I would happy to pay together with this due..Now they are just careless and putting patients into a collection of a $30 bill and ruin my credit score.. I will call and cancel all my future appointments, won’t come back anymore! If you as a patient are happy to be treated like this, then go ahead and be with them, I promised they will give you a heart attack one day! I would say you are running a clinic that provides care, but the people you hire do not care about patients, THEY DO NOT EVEN BOTHER MENTION ABOUT ANYTHING AND SEND YOU TO THE COLLECTION! good luck with running a business like this!

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