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SCORE: 9.7/10
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(773) 692-5405 Visit Website

For more than 20 years, Downtown Dental has provided general and cosmetic dentistry to Chicago, along with specialties such as periodontics, prosthodontics, pediatric dentistry, and oral surgery. Downtown Dental’s expert team consists of Dr. Brittney Borga, Dr. Jane Kim, Dr. John Lundgren, Dr. Athena Tosiou, Dr. Sheetal Kalokhe, and Dr. Vinny Gala. The practice has a 4.9-star rating on Google and provides dental implants, same-day crowns, teeth whitening, root canals, Invisalign, and more.

Location

Google Reviews

4.7
1,155 reviews
  • Gillian Lawrence
    Gillian Lawrence
    2 weeks ago

    Been patient here for 14 years. I have seen a variety of dentists and dental hygienists. All of them have been very nice and easy to work with. I appreciate the efficiency of the practice (I've never had to wait long for my appointment to start because they seem to keep things running on time very well ) so it's easy to fit in around my work day.

  • Logan Brown
    Logan Brown
    in the last week

    Downtown Dental is very quick and always has appointments available. The staff are always pleasant to work with and very gentle with your teeth. The Dentists seem like they’re in a hurry to get to the next patient if you’re just there for a cleaning, but that has been similar to other dental offices I have been to. Unfortunately, the billing dept leaves a lot to be desired. They sometimes charge me for things that are covered by my insurance, like fluoride treatments. In general, they have a lot of hidden little fees that just leave a bad taste in your mouth.

  • Khrystyna Kozak
    Khrystyna Kozak
    a month ago

    As a former customer of 5 years, I’d like to emphasize that this dental group has changed for the worse in recent years. Their billing practices are predatory and they will take advantage of you. I was lied to several times when speaking with different agents regarding an outstanding balance on my account. Trust all the bad reviews you’re reading and find a different dental office!

  • todd heiser
    todd heiser
    5 months ago

    A fantastic experience! I had an emergency procedure here yesterday and based on the experience I would give 10 stars if I could. The doctor and medical assistant were both exceptional - I might even say brilliant. Downtown Dental turned my toothache into a delightful experience. HIGHLY RECOMMEND!

  • Michelle ZHAN
    Michelle ZHAN
    4 months ago

    I have been with Downtown dental since 2019, not because how awesome they are, just because it is close to where I work..I got my dental procedures done every year with them, every visit I paid my balance due whatever they asked me to pay. Recently I received a notice from a collection company saying that I owed them $30 from one of my visits back to 2022.. I am so mad about this since I have two visits in 2023 but nobody in that billing office mentioned about it when I paid them every time at the counter in 2023. Each time I paid $50 -$250 out of pocket depending on the procedure I did, they definitely can tell I can pay this extra $30 which is not a big deal for me, but they at least to let me know about this balance on the next visits or two, so I would happy to pay together with this due..Now they are just careless and putting patients into a collection of a $30 bill and ruin my credit score.. I will call and cancel all my future appointments, won’t come back anymore! If you as a patient are happy to be treated like this, then go ahead and be with them, I promised they will give you a heart attack one day! I would say you are running a clinic that provides care, but the people you hire do not care about patients, THEY DO NOT EVEN BOTHER MENTION ABOUT ANYTHING AND SEND YOU TO THE COLLECTION! good luck with running a business like this!

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