I cannot say enough great things about my experience at Midtown Family Dentistry! From the moment I walked in, the entire staff was welcoming, friendly, professional, and genuinely made me feel comfortable. What stood out to me the most was the teamwork. Everyone worked together so smoothly, communicated well, and made sure I was taken care of throughout my entire visit. You can tell this is a team that truly enjoys what they do and cares about the experience their patients have. The office was professional, organized, and inviting, and I never felt rushed or like I was just another patient. Every interaction I had was positive, and the level of customer service was exceptional. It is honestly refreshing to go somewhere where EVERYONE contributes to making the experience a great one. I left extremely impressed and confident that I chose the right dental office.
Cosmetic Dentistry · Family Dentistry
Midtown Family Dentistry
13309 Montfort Dr, Dallas, TX, 75240
Practice overview
About Midtown Family Dentistry
Dr. Minnie Koo, Dr. Matthew Arnold, and Dr. Jay Patel at Midtown Family Dentistry of Dallas have earned a perfect 5-star average on Google. They specialize in cosmetic, restorative, and general dentistry, including bonding, dental implants, veneers, Invisalign and traditional braces, and wisdom teeth removal. Midtown Family Dentistry takes pride in offering Dallas patients a variety of services in one location, using leading technology like soft laser tissue dentistry and CBCT scanners.
Services and specialties
Care available at Midtown Family Dentistry
Location
Find the practice
13309 Montfort Dr, Dallas, TX, 75240
Patient feedback
What patients say about Midtown Family Dentistry
Based on the 436 written Google reviews posted between Jan 1, 2026 and Oct 5, 2026 (another 57 left a star rating with no text). Counts show how many of those 436 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism287 of 436 reviews
Staff and People
Patients frequently mention the staff is very friendly, professional, and helpful. They describe the team as kind, patient, and providing good customer service.
- Recommendation, Loyalty and Overall Experience139 of 436 reviews
Trust and Overall
Many patients highly recommend the practice, often stating it's the best dentist they've visited. They express a great overall experience and plan to return for future care.
- Kids and Family Care89 of 436 reviews
Care and Clinical
Many patients praise the practice for being great with children and accommodating families. They mention staff patience and ability to make children feel comfortable during visits.
- Hygienists and Dental Assistants52 of 436 reviews
Staff and People
Many patients praise the dental hygienists and assistants for being very nice, professional, and making them feel comfortable. They highlight specific individuals for their attentiveness and gentle approach.
Common concerns
- Treatment Planning and Upselling5 of 436 reviews
Care and Clinical
A few patients felt pressured into certain treatments or believed the practice was solely focused on financial gain.
- Cleanings and Preventive Care2 of 436 reviews
Care and Clinical
A couple of patients expressed dissatisfaction with the cleaning experience, describing it as careless or taking a long time.
- Pricing and Payment Options2 of 436 reviews
Operations
A couple of patients expressed dissatisfaction with the financial aspect, feeling they did not receive value for their money or were pushed into memberships.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Services mentioned
Treatments patients mention at Midtown Family Dentistry
How many of the 436 written reviews in the same period name each treatment, and how reviewers felt about it.
- Children's dentistryPreventive83 of 436 reviews
83 positive
- Teeth cleaning & hygienePreventive19 of 436 reviews
17 positive · 2 negative
- Invisalign & bracesCosmetic14 of 436 reviews
13 positive · 1 negative
- Extractions & wisdom teethOral surgery10 of 436 reviews
8 positive · 2 negative
- FillingsRestorative6 of 436 reviews
5 positive · 1 negative
- Emergency & same-day careOral surgery5 of 436 reviews
5 positive
- Checkups & examsPreventive4 of 436 reviews
3 positive · 1 just mentioned
- Root canalsRestorative3 of 436 reviews
3 positive
- Crowns & bridgesRestorative2 of 436 reviews
1 positive · 1 negative
- Veneers & bondingCosmetic2 of 436 reviews
2 positive
- Sedation dentistryOther care2 of 436 reviews
2 positive
Treatments are identified by AI from the text of these Google reviews. A treatment appears once at least 2 reviews name it; it reflects what reviewers wrote about, not the full list of services the practice offers.
Recent reviews
New Google reviews by month
493 new reviews for Midtown Family Dentistry since January 2026, averaging 4.9 stars: 480 five-star, 5 four-star and 8 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 42 | 1 | 2 |
| February 2026 | 60 | 0 | 3 |
| March 2026 | 88 | 1 | 0 |
| April 2026 | 55 | 1 | 2 |
| May 2026 | 42 | 1 | 0 |
| June 2026 | 39 | 0 | 0 |
| July 2026 | 51 | 0 | 0 |
| August 2026 | 32 | 0 | 0 |
| September 2026 | 65 | 1 | 1 |
| October 2026 (so far) | 6 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Midtown Family Dentistry, in full.
Today was my first visit here along with my 3 yr old . I was so scared and nervous ( not even she was) . The staff was great in every aspect . From the front desk to the xray techs and the doctor . She was very attentive and helpful . The front desk couldn’t have done a better job with my daughter while I got my extractions . I am so happy I chose to give them a try.
With all the life changes going on with me and my son, I'm happy that we can still keep his dentist location the same. Staff is always hard at work and great with the littles. I didn't get the worker doing my son's x-rays, she was great with my son. Mya was the one helping clean my son's teeth and answering any questions I had. I like her. Gotta bring some baked goods or something for them on my next visit!
Review activity
Monthly Google review history
New Google reviews for Midtown Family Dentistry and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 44
- Rating of new reviews
- 5.0 out of 5from 44 reviews
Last 90 days
- New Google reviews
- 144
- Rating of new reviews
- 5.0 out of 5from 144 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| October 2026 | 6 | 5.0 out of 5from 6 reviews | 4.9 | 3,667 |
| September 2026 | 67 | 4.9 out of 5from 67 reviews | 4.9 | 3,661 |
| August 2026 | 32 | 5.0 out of 5from 32 reviews | 4.9 | 3,594 |
| July 2026 | 51 | 5.0 out of 5from 51 reviews | 4.9 | 3,562 |
| June 2026 | 39 | 5.0 out of 5from 39 reviews | 4.9 | 3,511 |
| May 2026 | 43 | 5.0 out of 5from 43 reviews | 4.9 | 3,472 |
| April 2026 | 58 | 4.8 out of 5from 58 reviews | 4.9 | 3,429 |
| March 2026 | 89 | 5.0 out of 5from 89 reviews | 4.9 | 3,371 |
| February 2026 | 63 | 4.8 out of 5from 63 reviews | 4.9 | 3,282 |
| January 2026 | 45 | 4.8 out of 5from 45 reviews | 4.9 | 3,219 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.