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Great Expressions of Detroit is led by Dr. Kristina M. Seago Case and Dr. Joseph Abbate. They specialize in general dentistry, including composite fillings, fluoride treatments, oral cancer screenings, preventative gum therapy, and Invisalign. Great Expressions has earned a 4.9-star average Google rating from Detroit patients and offers flexible payment plans for those without insurance. Great Expressions believes that preventative dental treatment is essential to overall health and wellness.

Location

Google Reviews

4.9
671 reviews
  • Barbra Jones
    Barbra Jones
    a month ago

    Highlighting the front desk girls whose attentiveness and professionalism will surely make a positive impact. It's always nice to recognize exceptional service, especially from people who make your visits pleasant. I used to be a manager myself and I know working with the general public can be frustrating. I love that they have parking at Port Atwater and validate and sent me an email with their directions. Looking forward to my next visit.

  • Aletra Donaldson
    Aletra Donaldson
    2 weeks ago

    A follow up to the previous review left on 4/12....as expected, nothing was done nor communicated by this location regarding the encounters that took place on 4/12 and probably never even reached a supervisor as I originally asked to speak with one. Someone responded to the review and asked for me to email them, which I did and now almost 3 weeks later I haven't received a response. Probably never will, but that is okay because two other locations not only apologized on this location's behalf, but the other two locations customer service was top tier, superior service! They also rectified the original issue by not being lazy and actually worked and put forth effort to look up the insurance and found it. I also called the customer service/corporate line several times and never received an answer or call back. As a result of this, I have reported this location to the Better Business Bureau. I was not at all surprised to see that this location has hundreds of complaints by customers who shared the same experiences as me and some even worse than mine (Yes! It has gotten worse). According to the BBB this location has a 1.12 customer review rating and an overall F as their BBB rating and accreditation. This location is not BBB accredited, which is awful! Lastly, this location has also been reported to the department of Attorney General. It is my hope that both my reviews are used as a means for customers to use my experience as a lesson and make the right choice for you. Just beware and proceed with caution. It is also my hope that since nothing was done by this location to rectify the situation and that they allow their employees to treat customers in such a terrible way, that someone who actually cares will do something. If not, then hopefully this location can/will reevaluate their business practices and customer service skills as a whole.

  • Expert Copy
    Expert Copy
    in the last week

    Pretty good service, but need glasses For eyes and should not have to pay a high price for treatment and get a temporary only to have to pay an additional 200 something for a permanent. Everything should be covered in the almost $1,000 cost.

  • Lisa Sharp
    Lisa Sharp
    a month ago

    I love great expressions. There efficient, professional, polite and their work is always done jn a timely matter. They make sure they explain each procedure to you up front along with the cost as well.

  • Quest Infinity
    Quest Infinity
    a month ago

    My visit at GREAT EXPRESSIONS DENTAL was great. The staff is very friendly and professional. Dr Kristina CASE is awsome. She's was very friendly and attentive to my needs. I would definitely recommend Great Expressions Dental in downtown Detroit to anyone.

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