I've been a patient of this office for over 8 years. Their care has always been exceptional, and they've consistently made my visits comfortable and stress free. The staff is friendly, and the office is always clean and welcoming. I truly appreciate their gentle approach and the way they keep me informed about my dental health. Highly recommended!!!

I have always had positive experiences at this dental establishment and have been bringing my daughter here since she was 6 months old. Unfortunately, today was our worst experience, and it will be our last. My 3-year-old daughter was scheduled for a small procedure involving two fillings. I agreed to proceed because I was reassured that I would be able to monitor her through surveillance cameras, as parents were not encouraged to be in the room to avoid upsetting the child. The medical assistant explained the oral sedation and restraint process, and I was assured that my daughter would never be left alone and a female assistant would always be present. I agreed to this and paid in advance. On the day of the appointment, my daughter struggled to take the medication, and the staff kindly let us wait in a private lobby until it took effect. However, when she was called in, I was stopped from accompanying her and asked to return to the lobby. Feeling uneasy, I began looking for the cameras I had been promised to monitor her. To my surprise, I was told that the cameras were not working, and if they were fixed, I would not be allowed to watch her the entire time due to HIPAA policy — something that had never been mentioned before. While discussing this issue with the staff, I heard my daughter screaming, “I don’t like this. Let me go. I want my mommy.” Hearing her distress was heartbreaking, and I refused to leave her door despite their insistence that I return to the lobby. They attempted to justify her cries by saying she was only scared because she was surrounded by unfamiliar people. They offered to reschedule the appointment for a time when the cameras were working, but as a healthcare worker with limited time off, this was not feasible for me. I had paid in advance for this procedure, and all I wanted was to ensure my daughter’s safety. When I was briefly allowed to peek into the room, I saw my daughter restrained and visibly terrified. They quickly closed the door and asked me to return to the lobby. Throughout this ordeal, I felt the staff lacked empathy for both me and my daughter. Additionally, I was told there were new findings on her X-rays, requiring an additional payment for another tooth that was not identified initially. When the procedure finally ended, my daughter’s eyes were swollen, with broken blood vessels around them, and there were bruises on her wrist. She appeared dissociated until she saw us and immediately started crying again. On the way home, she repeatedly asked why we had left her alone and told us how scared she was. Seeing my daughter traumatized like this was incredibly heartbreaking. Later, during her wellness check-up, she was still in a state of fear. I can no longer trust this establishment with my child’s care and will not be returning. This experience was traumatic for my daughter and our family, and I hope no other parent has to endure what we did.

My visit to Smile Sonrisa was excellent. The entire team was friendly, helpful, and knowledgeable. The process was smooth and easy, and the dentist who attended to me was very kind. I definitely recommend Smile Sonrisa and will be going back.

Have had a great experience coming here! Dr. Giraldo is excellent working with children. Dr. Johnson saved my daughter’s teeth. My daughters always have a great time coming here! Everyone is so friendly and helpful!

Great pediatric dentist, my daughters love coming here! The dental assistants are amazing and really friendly! 💜 Amazing doctor and staff! 100% recommend