It’s hard to say weather this is a good review or bad. Initially making the appointment was great! We needed a same day appointment and they were able to oblige, we ended up needing to reschedule for the following day and again they were able to make it happen. We arrived to our appointment about 15 minutes early to fill out some paperwork. This is when the appointment started to decline. We waited for about an hour or so and finally I asked how much longer and was told we were next, awesome, not 5 or so minutes later SOMEONE ELSE was called next… so I asked about it, I was told they picked up the wrong chart but that the appointment that went before us would only be a 5 minute appointment (mind you this persons appointment wasn’t scheduled for another 10 minutes, where we had been waiting almost an hour and a half for ours) so then about 20 minutes goes by and my daughter then asks to use the bathroom and how much longer it would be and the lady got an attitude and said “I just told her 5 minutes”when it had been well over 5 minutes since she had told me anything. FINALLY we were called back and the appointment changed for the better, the gentleman who took my daughters X-rays was so very kind and apologetic and advised us that it had been a very busy day. I told him I didn’t mind the waiting just the fact that we were left with no communication, no updates on what was going on not even a heads up at check in that the appointments were severely behind.. not to mention the appointment that was supposed to be 5 minutes we saw leaving in the middle of hers so it definitely was not 5 minutes.. we were asked if we were a check in or a walk in which made me think they had mixed up her chart for a walk in.. unfortunately that would have been a better reason for the delay than them just being behind.. while I get complications happen during appointments and things get behind if we would have been told that the appointments were falling about an hour behind I would have planned for it, I would have rescheduled since I honestly didn’t have the time.. instead we were left in the dark and both of us missed the additional plans that we had for the day. Again, shit happens, but communication is key.

So grateful for the team at 24/7. They were very quick to respond and fit my daughter in. They were super understanding of her being young and fixed the problem very quickly. I will definitely go back to them if I ever need an emergency dental Check up.

I had an emergency dental appointment at the Shadeland location and was thoroughly impressed by the professionalism and efficiency of the team. They handled everything in a timely manner while prioritizing patient safety and comfort. Precautions were clearly in place, and they consistently checked in to make sure I felt okay throughout the entire process. The experience was fast, easy, and handled with great care. Highly recommend!

Hi my name is Steve and I was just recently a patient at 24/7 dental. I appreciate the fact that it's not that far from my home no more than 15 minutes and I appreciate the fact that the place is clean. My doctor was a very nice person took me step by step what he's going to do along with his assistants can't get any better than that the office staff is incredibly nice thank you ladies they're also patient and answered all my questions I'm looking forward to going back on the 17th for a follow-up again thank you all the way five star for me thanks again Steve Malone.

★★★★★ 24/7 Dental is AMAZING!!!!! I had the best experience ever at 24/7 Dental! The staff was so friendly and caring, making me feel completely at ease. The dentist was incredible—he pulled my tooth so quickly it felt like he just picked it up! I couldn’t believe how smooth and painless the process was. If you’re looking for top-notch care and efficiency, this is the place to go. I absolutely loved it! Highly recommend!!!❤️❤️❤️