Thank you, East Side Smiles, for accepting me as a new patient knowing that I was just visiting Nashville for a few days. Dr. Patel and his dental assistants and hygienist were smart, and efficient but thorough. If it didn’t sound so preposterous, I’d even say it was a pleasant encounter!

Cosmetic Dentistry · Family Dentistry
East Side Smiles
7 N 10th St, Nashville, TN, 37206
Practice overview
About East Side Smiles
Dr. Thomas F. Hadley at East Side Smiles provides preventative, cosmetic, restorative, and reconstructive dentistry in a welcoming environment with extended hours. His specialties include CEREC and porcelain crowns, dental veneers, guided implant surgery, SureSmile clear aligners, and teeth whitening. Dr. Hadley focuses on educating patients about their oral health and treatment options. This Nashville practice has a 4.9-star rating on Google, with patients praising Dr. Hadley and the staff.
Services and specialties
Care available at East Side Smiles
Location
Find the practice
7 N 10th St, Nashville, TN, 37206
Patient feedback
What patients say about East Side Smiles
Based on the 53 written Google reviews posted between Jan 1, 2026 and Oct 5, 2026 (another 12 left a star rating with no text). Counts show how many of those 53 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism2 of 53 reviews
Staff and People
A few patients say the staff are professional. Some patients felt very welcome and comfortable with the great staff.
Common concerns
No recurring concerns came up in more than one review in this period.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Recent reviews
New Google reviews by month
67 new reviews for East Side Smiles since January 2026, averaging 4.9 stars: 65 five-star, 0 four-star and 2 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 4 | 0 | 2 |
| February 2026 | 10 | 0 | 0 |
| March 2026 | 10 | 0 | 0 |
| April 2026 | 12 | 0 | 0 |
| May 2026 | 3 | 0 | 0 |
| June 2026 | 6 | 0 | 0 |
| July 2026 | 7 | 0 | 0 |
| August 2026 | 3 | 0 | 0 |
| September 2026 | 6 | 0 | 0 |
| October 2026 | 4 | 0 | 0 |
| November 2026 (so far) | 0 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for East Side Smiles, in full.
I was very anxious after not going to the dentist for many years. Everyone was very kind and made sure I felt comfortable every step of the entire visit. I felt well informed and was given all my options without any pressure. Had a great experience!
My first visit with Smiles - I am relatively new to Nashville - so this visit was for the. To assess what dental work I might need. The staff was wonderful, and the dental assistant (not sure if that’s correct title) explained in detail each step involved in the regular X-rays, 3-D X-rays, photos, etc, as she was preparing for and performing those tasks. Then Dr Patel came in to conduct his examination - and he likewise explained everything he was preparing to do, and then explained his observations in clear and easy to understand terms. We then discussed what should be done sooner rather than later, and what could wait while continuing to monitor those items. He then explained how long it would take to perform the procedures that needed to be addressed now, and told me how long to allow for the next appointment to proceed with those procedures. At all times I was totally comfortable, and left with no questions - everything had been explained. I was impressed that they had the latest and best imaging equipment, and even had the ability to make crowns and caps, rather than having to send molds off to a third party to fabricate. Shortly after leaving, I received a follow up confirming my next appointment. I have to say it was the best 1st visit with a dentist and dental office I have ever had in my 70 years! Lee
I’ve been a patient at East Side Smiles for years and have always experienced a high level of care and professionalism. The practice is well run, and the team is consistently welcoming. I’d especially like to recognize my dental hygienist, Kayla. She is thorough and attentive. She takes the time to explain things clearly and creates a calm, reassuring experience at every visit. Her attention to detail and genuine care truly stand out.
What a great experience! I never write reviews but I feel this was warranted. Back story, I am very nervous about going to the dentist and haven’t been in years. From the moment I walked in, the front desk person was super helpful and very cheerful. I didn’t have to wait long at all. I’m just sad I can’t remember everyone’s names. The hygienist was so very nice and really made me feel comfortable. I shake a little and she didn’t make me feel weird about it at all. She had great conversations, which took my mind off being nervous and it helped so much. Also she was super knowledgeable and explained everything each step of the way in depth. I also really loved the doctor. He Just had an ease about him and explained everything with no judgement. And Answered all my questions. I even thought the girls as I was checking out were super friendly and seemed actually happy to be at their job. Nowadays that’s very rare. Again overall awesome experience. I will absolutely be suggesting to others. Thank you guys!
Review activity
Monthly Google review history
New Google reviews for East Side Smiles and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 3
- Rating of new reviews
- 5.0 out of 5from 3 reviews
Last 90 days
- New Google reviews
- 12
- Rating of new reviews
- 5.0 out of 5from 12 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| November 2026 | Scanning… | Scanning… | 4.9 | 507 |
| October 2026 | 4 | 5.0 out of 5from 4 reviews | 4.9 | 507 |
| September 2026 | 6 | 5.0 out of 5from 6 reviews | 4.9 | 503 |
| August 2026 | 3 | 5.0 out of 5from 3 reviews | 4.9 | 497 |
| July 2026 | 7 | 5.0 out of 5from 7 reviews | 4.9 | 494 |
| June 2026 | 6 | 5.0 out of 5from 6 reviews | 4.9 | 487 |
| May 2026 | 3 | 5.0 out of 5from 3 reviews | 4.9 | 481 |
| April 2026 | 12 | 5.0 out of 5from 12 reviews | 4.9 | 478 |
| March 2026 | 10 | 5.0 out of 5from 10 reviews | 4.9 | 466 |
| February 2026 | 10 | 5.0 out of 5from 10 reviews | 4.9 | 456 |
| January 2026 | 6 | 3.7 out of 5from 6 reviews | 4.9 | 446 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.