First time with this office and it exceeded my expectations. The new doc from NY was great and she got me aligned after my teeth chipped. Happy to be in and out and grateful that this office picks up their phone for new appointments. The office is cute and cozy. I’ll be back with my daughter for our regular cleanings from now on.

I have been to Pearl several times. The office is somewhat nice, although not as clean as in the past. The hygienist talked the entire hour she was painfully cleaning my teeth and then made a comment that this wasn’t my favorite place to go. Who likes going to the dentist? My insurance doesn’t seem to cover much at all and I always end up paying a lot out of pocket. Even though I have been there several times and have a history of teeth issues, they are really not empathetic at all. I was basically told the pain is my fault. I have been recommended services that my insurance doesn’t cover and then surprise that I can’t afford it. I would not recommend this place. I truly do not trust the advice and referrals they’ve given me and in all it feels a bit like a waste of money, and my time.

I visited Pearl Dentistry Reimagined for my first dental appointment in a couple of years, which included an exam and cleaning. I was also exploring the possibility of getting braces, so I wanted to make sure my teeth were in tip-top shape — cavity-free and well taken care of. First things first: if you have parking anxiety like I do, just know the uptown location can be a little confusing at first. I definitely recommend checking ahead or calling if you’re unsure about where to park. Once inside, though, the experience completely shifted in the best way. The office is clean, modern, and comfortable. From the moment I walked in, the front desk staff was welcoming and friendly — not just checking me in, but making a real effort to connect, which immediately put me at ease. I interacted with three different hygienists over the course of my visits. Each had their own unique personality, and all were knowledgeable, gentle, and informative. I appreciated how thorough they were and how clearly they explained what was going on at every step. Although they don’t offer the specific type of braces I’m interested in — and their referred orthodontist doesn’t either — I still appreciated how they took the time to walk me through my x-rays and show me areas of concern. Even though I couldn’t quite see what they were pointing out (everything looked so light and nearly the same color to me!), I really valued their effort and patience in trying to explain things clearly. I met two dentists — one briefly popped in to review my x-rays and confirm the hygienist’s findings, and another performed the actual dental work. I had to get treatment on both the left and right sides, and I appreciated how they were able to schedule those appointments within the same week, which kept everything efficient and stress-free. The dentist who did my work has been practicing for over 40 years, and his confidence and calm demeanor made a world of difference. He walked me through every step, made light jokes to keep things relaxed, and truly made me feel like I was in good hands. I do have dental anxiety (even if I hide it well), but his care, preparation, and skill — especially with the numbing process — made the whole experience almost completely pain-free. I was even offered a drink and given the option to watch TV during the procedure, which is a thoughtful touch that really enhanced the comfort level.

Virginia and Dr. Jenna were absolutely amazing. If I could have kissed them both on the cheek after, I would have. I have had terrible experiences in the past with dentist not listening to me and trouble getting numb before procedures and they both made sure I was comfortable and numb. I felt nothing and highly recommend them!!

My experience was 10/10! From the moment I walked into Pearl I was greeted by Brooke and the other incredible staff. While waiting, Brooke was so informative and patient with all of my questions. Additionally, when I was taken back for my cleaning the team was very kind and Dr. Jenny was incredible to speak with. I will definitely be back and look forward to making this my primary dentist. Thanks Pearl Uptown!