I changed dentists to Pearl which is walkable from my job. My Hygienist Taylor was awesome and friendly. I would recommend her if you are looking for a new hygienist. For the first time pictures were taken of my teeth and shown to me. I have silver fillings that are probably from the 1980’s and a near 30 year of abcess. My dentist Dr Chelsea recommended the steps I should take to ensure I have healthy teeth. I am glad I found this place.

After a few visits at Pearl, this office has really grown on me. The front desk is kind and welcoming. Each hygienist I’ve had has brought their own unique personality, which I really appreciate. I have significant dental anxiety and a long history of dental work, and even so, every provider has been patient and empathetic. Dr. Jenna has especially stood out- extremely kind, reassuring, and makes you feel comfortable. It’s a well-run office with providers who clearly care about their patients.

My visit at your office was a good one. A friendly reception right from when I walked into the office. Taylor the Dental hygienist gave me an excellent cleaning, she was very gentle, skilled and knowledgeable of her field; the Dentist (Dr Jenna) was friendly too! “Thanks, my visit was beneficial.”😁

I had a very disappointing experience during my recent dental appointment. This was my second visit this year, and it was completely different from my first one. During my first visit, I was treated very well. The staff took their time, the cleaning was thorough, and the dentist carefully explained that I had one cavity and walked me through everything patiently. Because of that experience, I trusted this clinic and returned. However, during this second visit, things went downhill. • The doctor had changed, and the interaction felt rushed and impersonal. • I was suddenly told I now have two additional cavities, with very little explanation, which felt confusing and concerning. • The cleaning lasted barely 5 minutes, compared to my first visit where it was done slowly and thoroughly by a hygienist. What bothered me the most was during the cleaning. I was bleeding, and saliva and blood were building up. Normally, the suction tool is used to keep the mouth clear. When I gestured for suction, the hygienist rudely told me to “just swallow it.” This felt extremely unprofessional, uncomfortable, and dismissive. Overall, I felt like I was not cared for properly, possibly because my visit was fully covered by insurance. The lack of attention, rushed service, and rude behavior made this one of my worst dental experiences. Just because a visit is covered by insurance doesn’t mean the service is free or that patients should be treated carelessly or disrespectfully. I expected consistency and basic patient care, especially after such a positive first visit. Unfortunately, I won’t be returning.

I feel compelled to share my experience given the large number of positive reviews that initially led me to choose this practice. During my first visit, I was told I had 3 cavities and was strongly encouraged to schedule fillings for the very next day. This immediately raised concerns as I’ve only had one cavity in 30 years and have always kept up with regular cleanings. I decided to get a second opinion from another dentist who confirmed there were absolutely no cavities or even areas of concern. While the office itself is clean and modern, and the front desk staff and hygienists were friendly, I would urge anyone visiting this practice to be cautious and consider getting a second opinion before agreeing to any treatment. Edit following below response from owner: I want to clarify that during my visit, there was no AI technology used in my exam - the dentist simply looked in my mouth and identified the supposed cavities visually. My second opinion dentist reviewed the exact same X-rays used at your office and confirmed there were no cavities or areas of concern. I understand differing opinions can occur, but in this case, the diagnosis was firmly ruled out by another professional. My intent in sharing this review is to encourage others to feel comfortable seeking a second opinion before agreeing to treatment.