I had a great experience with Dr. James McLain and his assistant, Vanessa. I came in for a routine cleaning, and during the appointment I mentioned that I was having issues with my new crown. They took the time to look into it, identified the problem right away, and explained everything clearly. We ended up needing a new crown made, and Dr. McLain made sure I understood each step of the process — from what was going on to how the replacement crown would solve it. The new crown fits perfectly now, and the whole experience was handled with professionalism and care. I really appreciate the communication, attention to detail, and how they made the process stress-free. Highly recommend this office!

Uh, W-O-W. Yeah, everybody, it’s exactly as all the other five-star reviewers have glossed: THIS. PLACE. IS. AMAZING. From the front desk dynamic duo of Danica and Amanda, Hygienist Kellie, and the kahuna himself, Dr. McLain, it was five shiny gold stars from beginning to end. Kind, compassionate, meticulous, detailed, knowledgeable; every step of my exam was thoroughly explained, and I never felt rushed or upsold. Having a good dentist is akin to a “cornerstone” service (mechanic/doctor/barber/plumber/etc), and finding DSD was a godsend. 11/10, would dental exam again.

Dr. McLain was excellent. He explained everything he was doing with me in an empathetic but clear way. The whole staff was extremely professional, kind and efficient. Special mention to Vanessa (the dental assistant) and Danica who helped check me in and out. All around a great experience.

I’ve been on a journey to fix my teeth for a while now, and the final step was adding a missing lateral. What I thought would be a simple finish turned out to be the most detailed part of the whole process. From placing the implant to getting my retainers, the team at Downing Street Dental has gone above and beyond every step of the way. My case was tricky because the space was so small—there really wasn’t any room for error. But they took their time, got creative, and made sure everything looked and felt just right. I’m so grateful for how patient and kind they’ve been, and for finding ways to help me save money without cutting corners. It’s rare to feel truly cared for at every step of something like this—but that’s exactly what I experienced here.

Hands down the best dental experience of my lifetime! Got us in right away on a Saturday morning for an emergency, made a care plan and completed care by Sunday afternoon! Kim the dental assistant and Dr. Boyd had compassion and expertise that made the fear conquerable and the process smooth!! Sara the receptionist was amazing and so kind throughout pharmacy and insurance mix up’s, I can’t praise this place enough!!