I absolutely love my smile! The entire process was quick and easy from start to finish. Everyone was so friendly, welcoming, and professional. The clinic is absolutely spotless, and I felt comfortable every step of the way. Dr. Simon did my teeth, and she was incredible! She took such great care of me and made me feel completely at ease throughout the process. I am beyond grateful for my results and would highly recommend this clinic to anyone considering treatment. Thank you so much for giving me a smile I love!

Porcelain veneer process was done in 4 days! Amazing process, the staff is beyond nice. Dr was AMAZING!! Very friendly and attentive. The best experience I ever had with dental. I wouldn’t change this experience for the world. Thank you so much!!

The BEST decision I’ve ever made! A car accident broke my upper jaw bone and broke several teeth. I came here and they created a special plan just for me. Thank God for the entire team making sure that I got my confidence back again. I recommend them 100%

To Whom It May Concern, I am writing to formally report and document serious complications resulting from veneer treatment I received at your office in 2019/2020. After my veneers were placed, I immediately experienced pain in my lower teeth. I was informed by your office that this was normal due to the extent of the procedure. The pain later subsided; however, some time after, I woke up unable to open my mouth and in extreme pain. I developed a large abscess on my lower gums that continued to grow, with pain at an unbearable level. I sought emergency care from a dentist in Los Angeles, who informed me that during my veneer preparation, my natural teeth had been shaved down excessively, exposing a nerve and causing an open nerve. This exposure ultimately led to a severe abscess infection. I returned to your Miami office regarding this issue and was told that this was “normal” with veneers and that root canals can sometimes be necessary due to tooth root anatomy. I was then given only two options: 1. Tooth extraction followed by an implant or bridge 2. Root canal treatment with the understanding that extraction would eventually still be required — at an additional cost of approximately $3,000 I do not understand why I am being charged further when I paid approximately $10,000 for this procedure. Prior to treatment, I had no dental issues aside from a missing tooth (#9), which was the reason I pursued veneers. My teeth were otherwise healthy. I returned to Los Angeles, where a dentist completed the recommended root canals at no charge through my insurance. Despite this, the abscess has returned — not only in my lower teeth, but I am now developing a new abscess above teeth #8 and #7. This situation is unacceptable. I went from having healthy teeth to now requiring multiple root canals across my mouth. Additionally, I want to formally document the lack of communication and follow-up from your office: 1. I have reported these issues multiple times without receiving a response. 2. I have called your office repeatedly requesting an emergency appointment and was told someone would call me back, which never happened. 3. The only time I received a response was when your office believed I was inquiring about new veneers. Once I clarified that I was an existing patient with complications, communication stopped. 4. I sent multiple direct messages on Instagram and was told someone would reach out — and no one ever did. I am currently a dental assistant working in a dental office. Recent X-rays taken by my dentist confirm that several of my porcelain restorations are not fully sealed. There are open margins (“open peaks”) with exposed tooth structure, which directly contributes to bacterial infiltration, nerve exposure, and infection. I have been advised that my veneers need to be completely redone due to improper preparation and placement. This is not only a cosmetic issue — this is a serious health concern. I feel that my concerns have been repeatedly ignored, and that patient care was deprioritized once complications arose. I have previously promoted your office and referred multiple patients. Due to my experience, I now actively advise others not to seek treatment with your practice and encourage those who already have to obtain X-rays to ensure their restorations are not causing harm. — I also want to clarify that my disappointment does not stem from the cosmetic appearance of the veneers. Aesthetically, the veneers look natural and are visually well done, which I truly appreciated. However, my concern has never been about appearance alone. This situation is about the health of my teeth, the complications I am now experiencing, and the long-term impact on my oral health. Cosmetic results do not justify ongoing pain, infections, exposed tooth structure, or the need for extensive corrective treatment down the line.

I had an absolutely amazing experience at Dental Design Smile! From the moment I walked in, the staff made me feel so welcomed and comfortable. The entire team is incredibly professional, friendly, and attentive—they really take the time to make sure you feel at ease throughout the whole process. The quality of their work is honestly outstanding. You can tell they truly care about their patients and take pride in what they do. Everything was explained clearly, and they made sure I was happy and confident every step of the way. The results exceeded my expectations—I couldn’t be happier with my smile! If you’re looking for a place that delivers top-tier results with exceptional customer service, I highly recommend Dental Design Smile. They go above and beyond, and it really shows. Thank you so much for such a great experience!