My experience was great, up until the end. This had been my second visit there and the staff is very professional and kind. In all honesty I have had fear of dentistry offices because of my TMJ but they were very careful, informative and thorough with me. The reason for my rating is due to billing. I initially had an appointment set up at the beginning of the year that I had to reschedule due to conflicts with my dental insurance. I called to advise them that my enrollment through my employer didn’t go through and I was scouting dental coverage at the time. We rescheduled the appointment and I was advised that the services being rendered were $230 and an additional $30 for fluoride (it was a cleaning). Due to the information provided, I opted not to get dental insurance because I would pay out of pocket. After everything was completed and I’m being checked out I was advised the services were $500! Nearly twice what I was quoted on the call where I rescheduled my appointment. I’m not upset about the cost, I’m more disappointed about how it was handled and the fact that I was made to feel that it was somehow my fault or that I misunderstood. I was given an apology but it did not feel sincere nor genuine. I was able to pay but it would have been nice to have been offered some type of resolve instead of making me feel like they feel I was lying. I have a 6 month cleaning scheduled and if l decide to go and get better services then I will change my rating

Front desk staff was personable and helpful. This helped because I was nervous for many reasons. Dental hygienist was personable and explained things well. Dentist also had bedside manner, which isn't common. I feel confident that I made a good choice with this dentist. They don't shame me for the state of my teeth but look at how they can help me improve. Staff are encouraging.

My appointment with Dr. O'Connor on March 6th went very well. There was one filling to be done, and preparation for a crown as well. Both Dr. O'Connor and his assistant were very personable and competent, and I am grateful to them for their excellent service.

Vanessa was very patient and thorough about going over all of the costs with me and looking up my plan coverage. I appreciated Dr Koby coming out to talk over my son’s tooth status. I also am grateful that they fit us in at the last minute, right before Thanksgiving, for our potential bite guards.

Dr. Koby Sarubin and the entire staff was amazing. Truly a seamless and friendly visit, and I appreciated Dr. Sarubin providing explanations on what he was doing during the consultation/exam and providing next steps for treatment options. Lucky to have them!