⭐⭐⭐⭐⭐ I had my first dental implant with Dr. Monica Urda in 2021, and after such a great experience, I came back to her for my second implant and crown on tooth #31 in 2026. That says everything about the trust I have in her. Dr. Monica is incredibly skilled, gentle, and always takes the time to explain everything clearly. She is also so sweet and kind, and always makes me feel comfortable during every visit. I’m so happy with both of my implants and highly recommend Dr. Monica and the entire Smile Science Chicago team. Thank you for taking such great care of me!
General Dentistry · Cosmetic Dentistry
Smile Science Chicago – Dr. Monica Urda
1860 N Milwaukee Ave, Chicago, IL, 60647
Practice profile
Practice overview
About Smile Science Chicago – Dr. Monica Urda
Smile Science Chicago focuses on general, cosmetic, and restorative dentistry. Dr. Monica Urda and Dr. Eugene Ro offer whitening, implants, veneers, Invisalign, sedation dentistry, and other care in a comfortable, welcoming setting.
Services and specialties
Care available at Smile Science Chicago – Dr. Monica Urda
General Dentistry
Cosmetic Dentistry
Restorative Dentistry
Teeth Whitening
Dental Implants
Porcelain Veneers
Invisalign
Sedation Dentistry
Location
Find the practice
1860 N Milwaukee Ave, Chicago, IL, 60647
Chicago
Loading interactive map…
Patient feedback
What patients say about Smile Science Chicago – Dr. Monica Urda
Based on the 163 written Google reviews posted between Jan 1, 2026 and Sep 28, 2026 (another 71 left a star rating with no text). Counts show how many of those 163 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism91 of 163 reviews
Staff and People
Patients consistently describe the entire staff as kind, friendly, and welcoming. They feel well-cared for, at ease, and appreciate the team's professionalism and knowledge.
- Dentist Expertise and Skill31 of 163 reviews
Staff and People
Patients frequently commend the dentists for their knowledge, skill, and professionalism. They describe the doctors as amazing, competent, and providing excellent work and care.
- Communication and Transparency28 of 163 reviews
Care and Clinical
Patients value the clear communication, finding that procedures, options, and costs are explained thoroughly. They appreciate being kept informed and understanding each step of their treatment.
- Hygienists and Dental Assistants26 of 163 reviews
Staff and People
Patients praise the hygienists and dental assistants for being thorough, gentle, and patient. Many mention excellent bedside manners and a focus on patient comfort during cleanings.
Common concerns
- Pricing and Payment Options8 of 163 reviews
Operations
Several patients found the pricing to be expensive or felt that costs were not clearly explained upfront. Some experienced unexpected charges or concerns about upselling.
- Treatment Planning and Upselling7 of 163 reviews
Care and Clinical
A few patients expressed concern about being recommended extensive or unnecessary treatments, such as multiple fillings or deep cleanings. Some felt pressured during consultations, with one patient being told by another dentist that recommended work was not needed.
- Communication and Transparency4 of 163 reviews
Care and Clinical
A few patients reported issues with communication, specifically regarding unclear explanations of necessary treatments or unexpected costs. Some felt they were misled about insurance coverage.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Services mentioned
Treatments patients mention at Smile Science Chicago – Dr. Monica Urda
How many of the 163 written reviews in the same period name each treatment, and how reviewers felt about it.
- Teeth cleaning & hygienePreventive33 of 163 reviews
29 positive · 4 negative
- Checkups & examsPreventive16 of 163 reviews
14 positive · 1 just mentioned · 1 negative
- Emergency & same-day careOral surgery12 of 163 reviews
12 positive
- FillingsRestorative11 of 163 reviews
8 positive · 3 negative
- Crowns & bridgesRestorative9 of 163 reviews
7 positive · 2 negative
- Extractions & wisdom teethOral surgery5 of 163 reviews
4 positive · 1 just mentioned
- Gum disease treatmentPreventive3 of 163 reviews
1 positive · 2 negative
- Root canalsRestorative3 of 163 reviews
1 positive · 2 just mentioned
- Children's dentistryPreventive2 of 163 reviews
2 positive
- Veneers & bondingCosmetic2 of 163 reviews
2 positive
- Invisalign & bracesCosmetic2 of 163 reviews
1 positive · 1 just mentioned
Treatments are identified by AI from the text of these Google reviews. A treatment appears once at least 2 reviews name it; it reflects what reviewers wrote about, not the full list of services the practice offers.
Recent reviews
New Google reviews by month
234 new reviews for Smile Science Chicago – Dr. Monica Urda since January 2026, averaging 4.8 stars: 218 five-star, 5 four-star and 11 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 20 | 0 | 1 |
| February 2026 | 19 | 0 | 0 |
| March 2026 | 20 | 0 | 0 |
| April 2026 | 21 | 0 | 0 |
| May 2026 | 34 | 0 | 2 |
| June 2026 | 28 | 2 | 0 |
| July 2026 | 24 | 0 | 2 |
| August 2026 | 29 | 3 | 2 |
| September 2026 | 23 | 0 | 4 |
| October 2026 (so far) | 0 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Smile Science Chicago – Dr. Monica Urda, in full.
Dr. Joe is the most wonderful dentist! He is very friendly, outgoing, and always makes sure I am comfortable. The dental assistants/ hygienists there are always so kind and conversational. I just recently relocated to Chicago from Milwaukee and live nearby. I looked Smile Science up online and I am so glad I did! I've been recommending it to all my friends.
Truly, the best dental experience I’ve ever had. Dr. Monica and her incredible team are so welcoming and warm. Their priority to making sure the patient has the best experience is evident. I couldn’t recommend Smile Science Chicago more! You’ll love it.
Had another really great experience with Smile Science Chicago! Dr Urda and her team are absolutely wonderful and provided me with excellent care. Allison was thorough and gave me helpful tips during my cleaning. You can tell they truly care about their patients. Highly recommend this office!
Love the people n doctor there however paying up front the total balance before billing insurance is new to me. Need to let people know as I had to run home, then to bank to transfer funds to ensure enough for rest of bills. Now I have to wait for a refund of what the insurance pays. Don’t seem fair as you ensure insurance coverage is valid before services are provided.🤷🏽♂️
Review activity
Monthly Google review history
New Google reviews for Smile Science Chicago – Dr. Monica Urda and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 15
- Rating of new reviews
- 4.6 out of 5from 15 reviews
Last 90 days
- New Google reviews
- 76
- Rating of new reviews
- 4.6 out of 5from 76 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| October 2026 | 0 | No new reviews | 4.9 | 1,372 |
| September 2026 | 27 | 4.5 out of 5from 27 reviews | 4.9 | 1,372 |
| August 2026 | 34 | 4.7 out of 5from 34 reviews | 4.9 | 1,345 |
| July 2026 | 26 | 4.7 out of 5from 26 reviews | 4.9 | 1,311 |
| June 2026 | 30 | 4.9 out of 5from 30 reviews | 4.9 | 1,285 |
| May 2026 | 36 | 4.8 out of 5from 36 reviews | 4.9 | 1,255 |
| April 2026 | 21 | 5.0 out of 5from 21 reviews | 4.9 | 1,219 |
| March 2026 | 20 | 5.0 out of 5from 20 reviews | 4.9 | 1,198 |
| February 2026 | 19 | 5.0 out of 5from 19 reviews | 4.9 | 1,178 |
| January 2026 | 21 | 4.8 out of 5from 21 reviews | 4.9 | 1,159 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.