At Fort Worth Dental, Dr. Arthur J. Mund, Dr. Terry M. Zang, Dr. Olena Razo, and Dr. James Haley perform all types of general dentistry, with an emphasis on cosmetic and implant dentistry. Some of their specialties include laser dentistry, bone grafting, bite adjustment, ridge augmentation and preservation, and osseous surgery. This practice gets a rating of 4.9 on Google for its comfortable atmosphere, advanced technology, and affordable prices.
Macy
2 months agoI'm not a fan of the dentist and was very nervous about the appointment. It's been years since I've been. I think the girls name was Misty I spoke with , she assured me that the Dr's would take great care of me. She was right. Thank you Dr.Haley for being so sweet and making me feel comfortable. I was able to sit with Misty in her cute pink office and she was the pretty icing on the cake! She explained all my treatment and cost. I was able to start treatment the same day! If you haven't been here then you are missing out
oh tee
2 months agoDear Fort Worth Dental Management, I am writing to formally express my dissatisfaction with the service my wife and I received during our recent visit to your office. Despite having a confirmed appointment via text message, we were informed upon our arrival that no such appointment existed in your records. The level of disorganization and unprofessionalism demonstrated by your staff was unacceptable. We had arranged for a babysitter and took time off work to attend this appointment, only to be met with a dismissive and rude attitude from the front desk staff, including Missy and another Hispanic lady whose names I did not catch. Their behavior was not only unhelpful but also lacked basic courtesy and respect. The inconvenience and frustration caused by this situation were considerable, and it is clear that there is a significant issue with appointment management and customer service at your practice. Based on this experience, I have lost confidence in your ability to provide reliable and professional care, and I will not be returning to Fort Worth Dental in the future. I strongly recommend a review of your appointment scheduling system and staff training procedures. Maybe just go all digital and remove front office staff to mitigate human error. Implementing an online appointment system and addressing the conduct of your front desk staff would greatly improve your service quality and customer satisfaction. Thank you for your attention to this matter. I hope you will take these concerns seriously and make the necessary changes to prevent similar issues for future patients.
Aaron Wasserman
2 months agoToday at Fort Worth Dental I was greeted warmly by Denice. Melanie did a nice job prepping me for my periodontal cleaning. Dr. Razo supportively instructed me how to do better home maintenance with my teeth. Lisa did a fantastic job cleaning my teeth. It was painless. Brenda checked me out, making sure my next appointment was scheduled correctly. All in all, a great experience. The whole team performed efficiently with a positive attitude.
Lisa Stevens
a month agoThe staff here are great! Everyone is so friendly and do their best to make you as comfortable as possible. A special thanks to Edgar, he was great!!
Danielle
2 months agoI have nothing but amazing things to say about this office! Missy was so helpful and funny! She was able to get me in the next day! Love that I found my new dental home!