I HAD to share what an amazing experience we had here! We’d heard great things about Preece & Church so we traveled over an hour to see them and they did not disappoint! Prior to hearing about them we had gone to a different pediatric dentist and my 4 y/o daughter had an extremely traumatic experience there. That said, we all had a lot of anxiety surrounding taking her to another dentist. But from the moment we stepped in the door, it was a wonderful experience at Preece & Church. I specifically want to highlight Star, Nicole & Dr.Ash for doing such a wonderful job and making my daughter feel so safe and comfortable. Thank you all! I will never take my kids anywhere else. We will gladly travel the 1+ hour to this place!

My daughter loves coming to the dentist! No, seriously she asks all year if she can go see Dr. Ash. Everyone in the office is kind, welcoming, patient, and professional. She's been coming here since she was a baby and even had a lip tie procedure as an infant that healed very well. This last visit my daughter wanted a picture with Dr. Ash and she was happy to oblige. I'm so thankful that my daughter has had such positive experiences and I definitely recommend this office to everyone!

We've been going to various Dr.'s in this group for years (Dr. Ash was the favorite!). However we left because of the support staff J. The condescending sing-song manner in which one of the women spoke to us during a billing issue was a huge no. Anyone who speaks to another adult in that kind of baby talk comes off as very unprofessional. We eventually found another practice.

We have been patients with this practice since 2018. When we first started we saw Dr. Preece, who was amazing with our then toddler. Since then we have since a different dr almost every time, which hadn’t bothered us until now, they have all been great. A few weeks ago I called to make an appointment for my daughters, not realizing I had missed an appt previously. The front desk lady was extremely rude, already seemingly irritated by my call, when she checked my chart she told me “I see you have a No show No call on here. You will need to pay $50 upon arrival of your appointment.” Not knowing that was their policy, I explained that I didn’t know, she explained that she didn’t care and continued to be extremely argumentative with me. Not liking the way she treated me, I called back and cancelled that appointment where she argued with me further about how there was “no way you didn’t know.” Jump to today, a month later, where I get a text saying I owe $50. I replied, letting them know I won’t be coming back to their practice and to please take my children off their list. She replied “happy to do so.” And asked if I wanted to pay the $50 over the phone, insisting that my husband must have known about the fee as it was his signature on the paperwork. We have been with this practice for over five years. To us it’s not about the $50, a small fee to pay for a practice that we love if we made a mistake, but for a practice like this where they hire people who will treat you like garbage, harass you for money and could care less when a loyal customer leaves (with TWO patients), AVOID AT ALL COSTS. I’ve never met a customer service representative more unfriendly and argumentative. Not sure if they’re desperate for money, but that’s how they treat their patients and in the end that’s all that matters.

My kids has been with Dr. Church for several years now and he’s such an amazing person, very patient with the kids and always talks them through the process. I always refer this office! I love the staff and other doctors as well