I had a very upsetting experience at Elite Smiles, and I can’t recommend them—especially if you have cosmetic dental work like composite veneers. During one visit, they removed a silver filling and did a dental cleaning all in the same appointment. While I was still numb from the filling, the dental assistant accidentally hit my veneer with the suction tool. I immediately said out loud, “Man, it felt like my tooth broke.” They brushed it off and finished the procedure. Then I was taken to the hygienist down the hall. She was extremely rough, even after I told her my teeth were hurting and I was still numb. The next day, I noticed two of my veneers were chipped—veneers I had just recently paid to have done. I called the office right away and was scheduled to come back the following week. But the dentist I saw wasn’t the owner and couldn’t make any decisions. Instead of accountability, he tried to place the blame on something I ate. No real assessment, no responsibility, no solution. The way this situation was handled was both incompetent and unethical. I was dismissed and made to feel like my concerns didn’t matter. When a patient speaks up in real-time and follows up respectfully, there should be some level of care and ownership—especially in a cosmetic practice. Instead, I was met with denial and deflection. If you value your smile and expect professional care, I strongly suggest looking elsewhere.

I recently had a dental implant done at Elite Smiles with Dr. Sean Music, and I couldn’t be happier with the entire experience. From start to finish, the team was professional, caring, and made sure I was comfortable every step of the way. The procedure was explained clearly, and they were always available to answer my questions.

I had a great experience with Elite Smiles. (Dr Alwan and his Hygienist.) The staff is professional, knowledgeable, and truly caring. Despite my challenging procedure, they made me feel at ease, and their support turned the visit into a positive one. Highly recommend!

Dr Music and Angie are the best! They are very professional, patient and compassionate. I am so pleased with the results! I want to also commend the office staff, who go above and beyond to be courteous:and helpful. A special shout-out to Nicole! Thanks to all of you for making a rather intense and costly procedure become a positive experience.

I love this dentist. They are always great. It’s relaxing and professional. When I had a cavity filled they had a fireplace background on the tv with calming/meditation music playing. It was very peaceful for a not so fun appointment. All three doctors are wonderful, very knowledgeable, and kind. The techs are great too. I never have to wait long for an appointment. I don’t think I have ever waited more than 5 minutes to go back and the doctor is so fast getting to your room when you’re finished. I have never experienced that at any dentist before. They also respect your wishes, I am hesitant to have X-rays unless I am having pain, and they never put pressure on me to have them done. I seriously believe this is the best dentist in Louisville and will continue to go here.