Hands down the best dentist in the city! I've been a patient at the Exchange Dental Group for many years now and have referred multiple friends and family members. Every single one of them has said it's the best dentist they've gone to in the city! Every member of staff is knowledgeable, professional, and extremely kind and caring. They genuinely make you feel like family when you're there. There is no better place to go for dental work big or small!

The best dental treatment I have ever received-- and I have had many over the years. Everything from the pending procedure to the exact copay is clearly explained prior to the next visit. A plan is laid out and the patient has a voice. The best cleaning I've had, the best dentist. I'm looking forward (as much as one can regarding a dentist!) to resolving all my dental issues at Exchange.

If I could give a negative review, I would. I’ve been coming here for years purely out of convenience for routine cleanings, but my recent experiences have been nothing short of appalling. The behavior of the front office staff is unacceptable. They rushed my last appointment, trying to get me out in 10 minutes because they double-booked—a mistake on their part, not the hygienist’s. To make matters worse, they are extremely rude over the phone. These are the last people you’d want in customer service—completely unprofessional and lacking basic courtesy. They seem utterly miserable in their roles and unwilling to do the job they’re responsible for. Frankly, they should be replaced for everyone’s sake. I’ve had enough and am now officially searching for a new dentist. Thankfully, I only needed a cleaning—because trusting this place with anything more serious would be a risk to your health.

What a great team working at this practice! Everyone is friendly and helpful. Dr. Downes is my hero, I can smile confidently finally. She fixed one of my front teeth and a side tooth that other places couldn’t fix in the past. They look so natural and beautiful now. Besides, she’s such a genuine caring dentist! As a matter of fact, they all are very caring at this place. You’re in good hands here, no doubt about it.

The exchange dental group has amazing professionalism and amount of dental resource. I had a tooth pain emergency and I was able to get an appointment on the same day. I was told that I need root canal. I thought I need to wait in pain for at least another week, but they were able to give me the procedure after 3 hours! The price is pretty reasonable, and everyone I met, from front desk to doctors, are all super nice. Unlike other dentistries I previously been to, they didn’t request me to start with full X-ray + cleaning, but directly deal with my problems. Very good experience!