Kiersten helps me a lot. Sheis nice and kind and never judges anyone. She understands people's needs really good. Easy to talk to too. The dental office is clean and modern. Front desk is nice and doctors are nice. Good staff with appointments always available. Great place for dental work if you need it
Cosmetic Dentistry · Family Dentistry
Philadelphia Dental – Broad St
1732 S Broad St, Philadelphia, PA, 19145
Practice profile
Practice overview
About Philadelphia Dental – Broad St
With a rating of 4.9 stars on Google, Philadelphia Dental’s Broad Street office offers patients a friendly and comfortable environment for general and cosmetic dentistry. Services include composite fillings, root canal treatment, implants, dentures, and teeth whitening. The excellent doctors at this Philadelphia dental practice include Dr. Ayala Ouanounou, Dr. Kirill Novakovsky, Dr. Patrick Guevara, Dr. Maged Khedr, Dr. Sergey Dedov, Dr. Thomas Gamba, and Dr. Alvin Zad.
Services and specialties
Care available at Philadelphia Dental – Broad St
Cosmetic Dentistry
Family Dentistry
Location
Find the practice
1732 S Broad St, Philadelphia, PA, 19145
Philadelphia
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Patient feedback
What patients say about Philadelphia Dental – Broad St
Based on the 120 written Google reviews posted between Jan 1, 2026 and Sep 28, 2026 (another 20 left a star rating with no text). Counts show how many of those 120 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism64 of 120 reviews
Staff and People
Patients consistently praise the staff for being exceptionally friendly, professional, and welcoming. Many describe the team as kind, gentle, respectful, and highly knowledgeable.
- Recommendation, Loyalty and Overall Experience50 of 120 reviews
Trust and Overall
Patients overwhelmingly recommend the practice, frequently describing their experiences as amazing, great, and outstanding. Many express loyalty and a strong desire to return for future dental care.
- Front Desk and Reception27 of 120 reviews
Staff and People
Patients frequently praise the front desk staff for being very polite, friendly, and welcoming. Many describe them as amazing, kind, and helpful with scheduling and treatment planning.
- Dentist Expertise and Skill18 of 120 reviews
Staff and People
Patients frequently commend the dentists for their great expertise, skill, and professionalism. Many consider them to be knowledgeable and highly effective in their work.
Common concerns
- Recommendation, Loyalty and Overall Experience7 of 120 reviews
Trust and Overall
A few patients expressed strong dissatisfaction, calling it the "worst dentist" and stating they would not recommend the practice. Some mentioned plans to seek care elsewhere due to disappointment.
- Treatment Planning and Upselling5 of 120 reviews
Care and Clinical
A few patients felt pressured into receiving excessive or unnecessary treatments, such as multiple fillings or additional procedures, which they perceived as upselling.
- Wait Times and Efficiency4 of 120 reviews
Operations
A few patients expressed frustration with long wait times, with some reporting waits of over an hour for their appointments. They felt their time was being wasted.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Services mentioned
Treatments patients mention at Philadelphia Dental – Broad St
How many of the 120 written reviews in the same period name each treatment, and how reviewers felt about it.
- Teeth cleaning & hygienePreventive12 of 120 reviews
7 positive · 5 negative
- Checkups & examsPreventive7 of 120 reviews
4 positive · 3 negative
- FillingsRestorative7 of 120 reviews
4 positive · 3 negative
- Emergency & same-day careOral surgery6 of 120 reviews
6 positive
- Crowns & bridgesRestorative3 of 120 reviews
2 positive · 1 just mentioned
- Extractions & wisdom teethOral surgery3 of 120 reviews
1 positive · 2 negative
- Dentures & partialsRestorative2 of 120 reviews
1 positive · 1 negative
Treatments are identified by AI from the text of these Google reviews. A treatment appears once at least 2 reviews name it; it reflects what reviewers wrote about, not the full list of services the practice offers.
Recent reviews
New Google reviews by month
140 new reviews for Philadelphia Dental – Broad St since January 2026, averaging 4.7 stars: 126 five-star, 0 four-star and 14 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 6 | 0 | 0 |
| February 2026 | 19 | 0 | 3 |
| March 2026 | 5 | 0 | 1 |
| April 2026 | 10 | 0 | 2 |
| May 2026 | 44 | 0 | 2 |
| June 2026 | 12 | 0 | 3 |
| July 2026 | 7 | 0 | 1 |
| August 2026 | 16 | 0 | 2 |
| September 2026 | 7 | 0 | 0 |
| October 2026 (so far) | 0 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Philadelphia Dental – Broad St, in full.
This was BY FAR the best dental care experience I’ve ever had. Dr. Lyle is the best dentist I have ever been to. I came in for my first appointment with some pain in a couple spots. After x-rays and a cleaning it turned out I had to get a couple fillings replaced and one adjusted. They were able to get that done all in the same visit. I was in and out in an hour. Dr. Lyle communicated very well and made me feel very comfortable. I trust her completely with my dental care. Candace was an excellent dental assistant that treated me very kindly as well. From the second, I walked in the office Kirsten at the front desk made me feel very welcome. She guided me through the paperwork process and made every step of my visit very clear for me. I would recommend this place to anyone looking for a dental practice, you can trust! Will be coming back.
I was satisfied with the dental care I received from Dr. Khedr and nurses, they were professional and kind. I did have concerns about billing communication and an unexpected out-of-pocket cost, but the Regional Manager Ms. Kierstin responded to my concerns very swiftly and resolved the matter fairly. My advice to other patients: Double and triple check with the Front Desk for a clear itemized estimate and confirm your insurance coverage/patient responsibility before treatment and before you pay.
This is my regular dentist. The staff is extremely friendly and lovely, all well-trained and knowledgeable. I have had teeth cleanings and fillings done here- quick, painless, and precise. They are also trans friendly and allow you to go by a preferred name Extra shoutout to the front desk team for their continued excellence
Love coming here! Always really clean and usually get checked in almost immediately. I don’t really enjoy coming to dentist because I don’t like oral pain but Dr.Lyle is amazing! She always makes sure I’m comfortable and lets me know what’s she’s doing before doing it so I know what to expect. The front desk is also amazing! I’ve been here often the past few weeks and they always greet me. Definitely will continue to come here.
Review activity
Monthly Google review history
New Google reviews for Philadelphia Dental – Broad St and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 7
- Rating of new reviews
- 5.0 out of 5from 7 reviews
Last 90 days
- New Google reviews
- 30
- Rating of new reviews
- 4.8 out of 5from 30 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| October 2026 | 0 | No new reviews | 4.8 | 1,377 |
| September 2026 | 7 | 5.0 out of 5from 7 reviews | 4.8 | 1,377 |
| August 2026 | 18 | 4.7 out of 5from 18 reviews | 4.8 | 1,370 |
| July 2026 | 8 | 4.5 out of 5from 8 reviews | 4.8 | 1,352 |
| June 2026 | 15 | 4.3 out of 5from 15 reviews | 4.8 | 1,344 |
| May 2026 | 46 | 4.8 out of 5from 46 reviews | 4.8 | 1,329 |
| April 2026 | 12 | 4.5 out of 5from 12 reviews | 4.8 | 1,283 |
| March 2026 | 6 | 4.3 out of 5from 6 reviews | 4.8 | 1,271 |
| February 2026 | 22 | 4.6 out of 5from 22 reviews | 4.8 | 1,265 |
| January 2026 | 6 | 5.0 out of 5from 6 reviews | 4.8 | 1,243 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.