Hi to that person who is reading this. Be careful of your dentist, especially when they have a financial benefit in performing on you. A small cavity does not need a filling. You can use nano-hydroxyapatite toothpaste which will remineralize (rebuild) your teeth where a small cavity (hole eaten by bacteria) is. This is what NASA astronauts use, eliminating the need for dentists in space. It also makes your teeth white and slippery (bacteria don’t stick and eat). Now, this dentist from out of state and Shiela Harris saw this tiny cavity and decided to DRILL BABY DRILL. Oh and when they put the filling, they put that gigantic filling! Look at my X-rays in the tooth on the top right. You know what happens when you put a gigantic filling that close to a nerve (look how tiny the cavity was before this!)? The nerve gets so fiery and then they say oh you need a root canal (killing your tooth removing blood supply and leaving a dead tooth in your body, sounds great!). Their strategy is to find any reason to drill, overtime to drill towards the nerve, irritate it, then do a root canal. It’s a great business but at the expense of the patient, their natural teeth, and health. Just know this. You’re not the only one feeling rushed into decisions and the lack of trust with your “fake nice” provider at this office. They want to rush you and injure you to make as much money as possible. Don’t even get me started on Shiela Harris, who is extremely rude, money hungry, and plain evil. Again, I’m a former patient, very smart, and every word I said should be examined and thought about twice. If anything happens to you, feel free to file a dental board complaint like I did (only takes a couple of minutes to do on your phone) and we, together, will get them investigated. We, the people, have rights to proper and perfect treatment but we must exercise these rights to hold those who are arrogant to come back down to our level and talk with us about what they are doing to us.

General Dentistry · Cosmetic Dentistry
Natomas Crossing Dental Care
4190 Truxel Rd, Sacramento, CA, 95834
Practice overview
About Natomas Crossing Dental Care
Natomas Crossing Dental Care is a Sacramento dental practice featured in the TopRatedDentist directory. Led by Dr. Sheila Harris, Natomas Crossing Dental Care in Sacramento offers individualized preventative and cosmetic dentistry. Her services include dentures, periodontal treatment, Invisalign and ClearCorrect, dental implants, wisdom teeth removal, and more. Dr. Harris previously served in the U.S. Army Dental Corps and was recognized by topDentist and her colleagues for five years in a row. Natomas Crossing Dental Care has a 4.8-star rating on Google.
Services and specialties
Care available at Natomas Crossing Dental Care
Location
Find the practice
4190 Truxel Rd, Sacramento, CA, 95834
Patient feedback
What patients say about Natomas Crossing Dental Care
Based on the 243 written Google reviews posted between Jan 1, 2026 and Oct 5, 2026 (another 36 left a star rating with no text). Counts show how many of those 243 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism69 of 243 reviews
Staff and People
Patients frequently mention the staff is friendly, welcoming, professional, and caring. Many describe the entire team as great, wonderful, and amazing.
- Recommendation, Loyalty and Overall Experience44 of 243 reviews
Trust and Overall
Many patients highly recommend the practice, expressing overall satisfaction and loyalty. They frequently mention positive experiences and plan to return.
- Comfort, Pain and Anxiety29 of 243 reviews
Care and Clinical
Many patients felt comfortable and relaxed during their visits, noting the staff's gentleness and ability to alleviate dental anxiety. Several patients appreciated the efforts to minimize pain and explain procedures.
- Hygienists and Dental Assistants19 of 243 reviews
Staff and People
Patients frequently praise the dental hygienists and assistants for being skilled, gentle, thorough, and personable. Many patients specifically mentioned Jamie and Karen for their excellent work.
Common concerns
- Staff Friendliness and Professionalism4 of 243 reviews
Staff and People
A few patients reported that some staff members were rude, sarcastic, and difficult to deal with. One patient mentioned an office manager being verbally aggressive.
- Dentist Bedside Manner and Empathy4 of 243 reviews
Staff and People
A few patients felt their concerns were ignored and that dentists seemed rushed or uncaring. Some reported a lack of acknowledgment and trust with their provider.
- Results and Quality of Work4 of 243 reviews
Care and Clinical
A few patients reported negative outcomes such as a ruined bite, persistent pain and sensitivity, or failure of dental work like resin updates and crowns.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Services mentioned
Treatments patients mention at Natomas Crossing Dental Care
How many of the 243 written reviews in the same period name each treatment, and how reviewers felt about it.
- Teeth cleaning & hygienePreventive27 of 243 reviews
24 positive · 3 negative
- FillingsRestorative11 of 243 reviews
7 positive · 4 negative
- Checkups & examsPreventive10 of 243 reviews
7 positive · 3 negative
- Crowns & bridgesRestorative10 of 243 reviews
7 positive · 1 just mentioned · 2 negative
- Children's dentistryPreventive8 of 243 reviews
8 positive
- Extractions & wisdom teethOral surgery7 of 243 reviews
7 positive
- Emergency & same-day careOral surgery6 of 243 reviews
6 positive
- Root canalsRestorative4 of 243 reviews
2 positive · 2 negative
- Dental implantsRestorative2 of 243 reviews
1 positive · 1 negative
- Invisalign & bracesCosmetic2 of 243 reviews
1 just mentioned · 1 negative
- Night guards & TMJOther care2 of 243 reviews
2 positive
- Sedation dentistryOther care2 of 243 reviews
2 positive
Treatments are identified by AI from the text of these Google reviews. A treatment appears once at least 2 reviews name it; it reflects what reviewers wrote about, not the full list of services the practice offers.
Recent reviews
New Google reviews by month
279 new reviews for Natomas Crossing Dental Care since January 2026, averaging 4.7 stars: 256 five-star, 5 four-star and 18 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 44 | 0 | 2 |
| February 2026 | 34 | 1 | 2 |
| March 2026 | 26 | 0 | 1 |
| April 2026 | 20 | 1 | 3 |
| May 2026 | 42 | 0 | 2 |
| June 2026 | 25 | 1 | 4 |
| July 2026 | 10 | 0 | 1 |
| August 2026 | 18 | 0 | 1 |
| September 2026 | 35 | 2 | 2 |
| October 2026 (so far) | 2 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Natomas Crossing Dental Care, in full.
Today was my first visit. From the moment I walked in, was greeted with a smile and friendly “Good Morning.” She showed me the important things (restrooms and water.) I am a nervous patient and was explained every step they were going to do from my X-Rays to exam. Dr Patel was my dentist, she was so soft spoken, gentle and caring. I was surprised that they went ahead and filled a tooth without having to make another appointment same day. I knew exactly how much I would owe before the work was done and paid upon leaving. And who doesn’t love free gifts? I received a goody bag with a welcome card, cup, toothbrush, toothpaste and floss. My experience was better than I could have ever imagined. I will be returning.
I received same-day emergency dental care and it was an amazing experience! Dr. Zafar and the staff went above and beyond to help relieve my pain and provide care in a timely manner. I had never used this practice before but would definitely go back and I highly recommend it to anyone in the area! THANK YOU De. Zafar!
First of all I just want to point out how amazing the staff is here. I came in super scared and nervous because it had been so long for me since I had gone to the dentist. The staff did an amazing job at reassuring me that I would be okay and that there was no judgement. I have never felt more comfortable and respected by dentists office than this one. They are the sweetest people I’ve ever met. And they made sure that I was told things exactly how I wanted to hear them. They take into consideration how you would like things told to you! How amazing is it to be asked?! I will definitely be coming back and not only that but switching my kids over to this dentist as well.
I have been a patient at Natomas Crossing Dental Care for a few years now and I haven’t had one negative experience! Everyone in the waiting room is always courteous and helpful as soon as you walk in. The hygienists and dentists are extremely knowledgeable and make me feel like I’m in good hands for whatever dental needs I have. Highly recommend!
Review activity
Monthly Google review history
New Google reviews for Natomas Crossing Dental Care and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 21
- Rating of new reviews
- 4.6 out of 5from 21 reviews
Last 90 days
- New Google reviews
- 60
- Rating of new reviews
- 4.8 out of 5from 60 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| October 2026 | 2 | 5.0 out of 5from 2 reviews | 4.8 | 2,431 |
| September 2026 | 39 | 4.7 out of 5from 39 reviews | 4.8 | 2,429 |
| August 2026 | 19 | 4.8 out of 5from 19 reviews | 4.8 | 2,390 |
| July 2026 | 11 | 4.6 out of 5from 11 reviews | 4.8 | 2,371 |
| June 2026 | 30 | 4.4 out of 5from 30 reviews | 4.8 | 2,360 |
| May 2026 | 44 | 4.9 out of 5from 44 reviews | 4.8 | 2,330 |
| April 2026 | 24 | 4.5 out of 5from 24 reviews | 4.8 | 2,286 |
| March 2026 | 27 | 4.9 out of 5from 27 reviews | 4.8 | 2,262 |
| February 2026 | 37 | 4.8 out of 5from 37 reviews | 4.8 | 2,235 |
| January 2026 | 46 | 4.8 out of 5from 46 reviews | 4.8 | 2,198 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.