I will never come to this Dentist office again or their sister location Westoverhills Family Dental. I had been going on and off to the Westoverhills location for about 2 years and all was good in the beginning until they changed dentist when I quickly noticed they were trying to charge me up for all mine and my daughters dental work. My daughter needed a molar pulled to which the dentist refused to do it because she said my daughter needed to be sedated which would cost me an additional $500 dollars she claimed my daughter was to anxious. I had cavities that needed to filled which she told me I needed crown tips which would cost me roughly about $2,500. She says you might be able to find a dentist who will do fillings but I don’t recommend it. Obviously huge price difference. I switch to Southwest family Dental we start off semi good. They pull my daughters molar without the need to sedate her. Now come to my visit Dr. Maldonado who was amazing when it came to my dental work comes in I explain my last visit at the previous location and he determines I in fact do only need fillings but while I’m getting my work done the assistant was falling asleep and cut a chunk of my lip off so I walked out with a huge whole on my bottom lip. When she called to check on me she tells me she felt so bad that I wasn’t going to be able to give my man mouth hugs, totally unprofessional. When I came back for a follow on my lip and to finish my dental work I’m told I have a balance of $90 my insurance didn’t cover so I pay it. Fast forward to today where I had paid $150 for an orthodontist consultation in advance mind you if you don’t agree to move forward with treatment you lose out on that deposit, so the Doctor comes in evaluates my daughter and says she would need jaw surgery to bring her bottom jaw forward after her braces but HE will not do the treatment of her braces if I don’t agree to have the surgery afterward so now I lose out on that deposit because he refuses to do her braces not me. His bedside manner was horrible he was rude so I go to the front desk to check out and I request 2 receipts that my FSA was requesting one being for the $90, the girl at checkout tells me oh you actually have a $70 credit because the insurance overpaid, so I’m thinking if they overpaid the. How did I have a balance?? She tells me that she’s going to give me a receipt showing I purchased a tooth brush for $70 but then she would switch it back showing I have a credit. This place is so shady and unorganized, I have canceled all future appointments for my kids and myself and I will be taking my daughter for a second opinion with another Orthodontist. If it was up to me I wouldn’t even give it a star. Reply Back to: South Park Family Dental Owner) No I did not bite my lip, the dental assistant was falling asleep during my treatment and cut a chunk of my lip off when she was supposed to retract. The bruising on my lip is from her constantly pulling and tugging on my lip to try to stop the bleeding. I was told by the dentist we accidentally cut your lip but that will heal. When I brought my concerns to the office manager all she said was do you want me to archive yours and your children’s account so that we don’t try reaching out to you instead of showing sympathy or concern. I will be reporting this place to my insurance as well.

I had my first appointment here today and it went so well! I have a lot of work that needs to be done, so was a little nervous about the appointment, but everyone was kind and the exam process was very thorough. My hygienist did an amazing job and was very gentle and mindful of the sensitive teeth. I was actually surprised that we got through that one pain free! Dr. Smith was super nice and then Miranda made the care plan consultation at the end quick and easy. I was considering several offices and I'm very glad that I chose this one!

Such a friendly environment! Everyone was so nice and professional. For some reason I was feeling dizzy and lightheaded when I was checking in, as if I was going to faint. The woman at the front desk (Miranda) was so kind to offer me water and ibuprofen. The dental hygienist (Claudia) brought me apple juice to assist with my glucose levels. You can tell this office really cares for their patients. Dr. Taylor was very thorough explaining the work I needed done, and Miranda (from the front desk), as well as Kellsie discussed payment and insurance options. This clinic offers 2 Discount Plans for people (like me) who don’t have dental insurance, and need affordable dentistry. I’d highly recommend this clinic to anyone nervous about dental work. I guarantee the hospitality of the staff will help put you at ease. I owe finding this place to my cousin (Claudia Avendaño). She is a dental hygienist there, and I know I can always trust her opinion when it comes to the health of my mouth. She has always had a beautiful and healthy smile. My visit ended with a big hug, and left me feeling hopeful and secure about the health of my smile. Thank you, South Park Family Dental!

I really enjoy coming here for the extra care and great service that everyone provides. Coming in today Miranda R. was very helpful and has a wonderful personality that keeps you coming back. She answered all my questions and helped me with my forms with a smile.

Dr. Williams and Vanessa are a stellar team! I have a complicated medical history and Dr. Williams and her Dental Assistant, Vanessa made me feel very reassured, comfortable, and confident in their care. They explained the entire process as they took care of me from start to finish, they both worked very efficiently together!! Dr. Williams is truly one incredible Dentist and person! Vanessa is extremely knowledgeable at what she does and they both deserve to be recognized by the staff!!!! Booking them both next visit! 💜💜💜💜💜💜💜💜💜💯💯💯💯💯💯