I will never come to this Dentist office again or their sister location Westoverhills Family Dental. I had been going on and off to the Westoverhills location for about 2 years and all was good in the beginning until they changed dentist when I quickly noticed they were trying to charge me up for all mine and my daughters dental work. My daughter needed a molar pulled to which the dentist refused to do it because she said my daughter needed to be sedated which would cost me an additional $500 dollars she claimed my daughter was to anxious. I had cavities that needed to filled which she told me I needed crown tips which would cost me roughly about $2,500. She says you might be able to find a dentist who will do fillings but I don’t recommend it. Obviously huge price difference. I switch to Southwest family Dental we start off semi good. They pull my daughters molar without the need to sedate her. Now come to my visit Dr. Maldonado who was amazing when it came to my dental work comes in I explain my last visit at the previous location and he determines I in fact do only need fillings but while I’m getting my work done the assistant was falling asleep and cut a chunk of my lip off so I walked out with a huge whole on my bottom lip. When she called to check on me she tells me she felt so bad that I wasn’t going to be able to give my man mouth hugs, totally unprofessional. When I came back for a follow on my lip and to finish my dental work I’m told I have a balance of $90 my insurance didn’t cover so I pay it. Fast forward to today where I had paid $150 for an orthodontist consultation in advance mind you if you don’t agree to move forward with treatment you lose out on that deposit, so the Doctor comes in evaluates my daughter and says she would need jaw surgery to bring her bottom jaw forward after her braces but HE will not do the treatment of her braces if I don’t agree to have the surgery afterward so now I lose out on that deposit because he refuses to do her braces not me. His bedside manner was horrible he was rude so I go to the front desk to check out and I request 2 receipts that my FSA was requesting one being for the $90, the girl at checkout tells me oh you actually have a $70 credit because the insurance overpaid, so I’m thinking if they overpaid the. How did I have a balance?? She tells me that she’s going to give me a receipt showing I purchased a tooth brush for $70 but then she would switch it back showing I have a credit. This place is so shady and unorganized, I have canceled all future appointments for my kids and myself and I will be taking my daughter for a second opinion with another Orthodontist. If it was up to me I wouldn’t even give it a star. Reply Back to: South Park Family Dental Owner) No I did not bite my lip, the dental assistant was falling asleep during my treatment and cut a chunk of my lip off when she was supposed to retract. The bruising on my lip is from her constantly pulling and tugging on my lip to try to stop the bleeding. I was told by the dentist we accidentally cut your lip but that will heal. When I brought my concerns to the office manager all she said was do you want me to archive yours and your children’s account so that we don’t try reaching out to you instead of showing sympathy or concern. I will be reporting this place to my insurance as well.

I had the worst tooth ache and just called them on a whim to see if I can go in that same day. They saw me in an hour. The procedure was a breeze and the Dr was so sweet, gentle. The dental assistants are by far the best. So sweet and cool 😎 I love them. The front office girlies and gentlemen are so sweet, patient and so wonderful. I made this Dentist Office permanent!! And I see them tomorrow 😬😁

First time in awhile coming back and front desk gentlemen was amazing at greeting me and checking me in. Entirety of the staff made the visit very smooth and helpful in getting what I needed done. Albert helped me understand my finances and procedures I needed to get done, as well as explaining it throughly on how i can make payments and my options to ensure i can afford getting my teeth fixed. Thank you South Park Dental

Absolutely love my experience so far! Starting with Albert Khalil and Miranda at the front desk and Hilda , the entire staff have been super friendly and welcoming. They understand how nerve racking visiting the dentist can be and they go above and beyond to make me feel comfortable and they work around my schedule. I definitely recommend stopping here first before you consider going anywhere else!

Yoli, Laura, and Dr. Raj are the best and have been so great throughout my ortho experience. I've never had a bad experience with them! Highly recommend!