I've been going to the OG Forest Family location for years and have had nothing but good things to say. But I just got done with a cleaning where the staff truly went above and beyond. I couldn't figure out childcare for my newborn during my appointment and called ahead to make sure it would be ok if I brought her. Everyone in the office was so accommodating and understanding, even when she started to fuss. Going to the dentist isn't exactly a fun time but the team at Forest Family has made the experience so much less painful all around.

Where to start? Late last week on a Thursday night I accidentally chipped one of my upper front two teeth. It wasn't a large chip but it was noticeable to me and I wanted it fixed. The only problem was that if I didn't get it done the next day on Friday, I would've had to wait until the following week to get it looked at. I woke up on Friday and I Googled "Top-rated NW Austin Dentists". Among many, Forest Family Dentistry popped up with their glowing 4.9 rating. With so many dental practices closing at noon on Friday I was happy to see that they were open until 5:30 PM. I gave them a call and I was pleasantly greeted by Misty. I explained my situation and she was caring and compassionate. She put me on a brief hold and got back to me promptly. She asked if I could come in at 3 PM and I was ecstatic! I arrived at 3 PM and I was again greeted by Misty at the front desk. She could not have been nicer. After checking in I was introduced to Idalis who escorted me back to the examination room. Like Misty, Idalis was so kind and compassionate. She examined the chip and assured me that they would have no problems repairing it. Shortly after that the dentist and proprietor, Dr. Robin Bethell, walked in and greeted me with a handshake and a smile. I was not surprised because great customer service and bedside manner starts at the top! I had experienced it with each of his staff members before meeting him. Dr. Bethell repaired my tooth, matched the shade, and I was in and out their office in about an hour. You would have never known I had chipped a tooth. The last thing I wanted to do was break a tooth, but the silver lining was discovering Forest Family Dental and Dr. Bethell, and then getting to take a trip down Memory Lane walking around the 51-year-old Village Shopping Center where their office is located. Thank you again, Dr. Bethel, Idalis and Misty - you're the best!

Don’t typically leave reviews. But I’ve been going to this place for more than decade since they first opened. They take the time to hear any of my concerns. Everyone is super respectful and they make an effort to get to know their patients. I see Dr Bethell and appreciate his collaborative approach to my treatment options. There have been multiple times they adjust schedules for me or provide next level care while I am there. Can’t recommend this place enough.

They have been fantastic. Whether it has been with regular cleanings, with consultation and discussing upcoming procedures, or recently, with getting a crown put in, I am incredibly happy with them. If you're looking for a new dentist, I wholeheartedly recommend Forest!

I went to get my teeth cleaned and I have to say this was the best experience I’ve ever had in a Dentist office. The whole staff was really nice and I was welcomed by Idallis who was so sweet and professional. Marcy did my cleaning, she did such an excellent job she was very gentle and proficient and didn’t tear my gums up like I’ve experienced at other dentist offices. I highly recommend Family Forest Dentistry especially the Anderson location!