Dr. Ash and his team were professional and made me feel very comfortable in the chair. Ana was a great help and communication was easy. Highly recommend Lake Highlands Dental!

I came in for a cleaning, and Misty was my hygienist. She was absolutely incredible—gentle, knowledgeable, and incredibly kind. The entire process was completely pain-free (my gums have literally never felt more respected). She took X-rays, snapped before-and-after pics like it was a dental glow-up, and gave me the lowdown on how to evict the tartar party happening in my mouth. Misty explained the plaque and the particular bacteria present in my gums and gave me thoughtful recommendations for treating both the tartar buildup and gum health moving forward. What really stood out was how she spotted some leftover cement from my old braces that had apparently been hanging out in my mouth rent-free for years—and she took the time to gently evict it. That cement was more committed than some relationships. She also created a calming environment by immersing me in a virtual scenic tour on the TV—today’s setting was Yellowstone National Park, which made the experience even more relaxing. I’m truly grateful to have been in Misty’s care. Misty made it all easy, educational, and relaxing. If you can enjoy a dental cleaning, this was it.

Misty was wonderful and the staff were always friendly during my visits, which I really appreciated. However, the billing experience has been extremely frustrating and disappointing. A few months after my appointment, I found out they are out of network with Delta Dental—even though this was not clearly communicated up front. This led to unexpected out-of-pocket costs, including extra charges for multiple X-rays and services that weren’t covered. What’s more upsetting is how the billing department handled things. Instead of working with me to resolve the issue, they quickly turned to sending collection threats, which felt aggressive and unnecessary—especially after I had already moved out of Texas. This isn’t a bad clinic in terms of people or care, but the lack of transparency in billing and the pressure tactics used afterward left a really sour taste. I hope they reconsider how they handle insurance communication and billing in the future. I was billed $627, but my insurance is only covering $384. Delta Dental has informed me that it will take approximately 30 days to reissue the payment. Despite this delay, the clinic has indicated they may move forward with sending the balance to collections. If clear communication and coordination cannot be maintained between this clinic and Delta Dental, they should reconsider their partnership, as it creates unnecessary confusion and hardship for patients.

My husband was referred here to Dr. Ash by Dr. Ladak and we could not have been more glad. We’ve had a wonderful experience here with the entire staff including Ana, Maho, and McKenzie. Beautiful location, hygienic, and very professional. I would definitely recommend this location. Thank you for a wonderful experience.

The staff is very friendly, hygienists are always friendly and bubbly, and I’ve never had to wait to be seen. Highly recommend!