I had a great experience as a new patient at Hadley! The office allotted ample time for a new patient visit, whereas many offices will rush their hygienists and all of the imaging required into a much shorter appointment. This made things more comfortable as my hygienist wasn’t forced to rush through full mouth xrays and kept it productive while also comfortable. As a former dental assistant I was very impressed by the office’s care for not only their patients, but their employees as well. The team was very welcoming and kind!
Cosmetic Dentistry · Family Dentistry
Hadley Family Dentistry
5406 S Emerson Ave, Indianapolis, IN, 46237
Practice profile
Practice overview
About Hadley Family Dentistry
Hadley Dentistry provides comprehensive dental care focused on prevention, restoration, and patient comfort. The practice offers general, cosmetic, and restorative dentistry, including routine cleanings, crowns, cosmetic treatments, and advanced dental services tailored to individual needs. With a strong commitment to education and compassionate care, Hadley Dentistry helps patients achieve and maintain healthy, confident smiles.
Services and specialties
Care available at Hadley Family Dentistry
Cosmetic Dentistry
Family Dentistry
General Dentistry
Preventive Care
Restorative Dentistry
Dental Crowns
Location
Find the practice
5406 S Emerson Ave, Indianapolis, IN, 46237
Indianapolis
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Patient feedback
What patients say about Hadley Family Dentistry
Based on the 146 written Google reviews posted between Jan 1, 2026 and Oct 5, 2026 (another 51 left a star rating with no text). Counts show how many of those 146 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism40 of 146 reviews
Staff and People
Patients consistently commend the staff for being very friendly, welcoming, and professional. Many highlight the team's kind, courteous, and knowledgeable nature.
- Recommendation, Loyalty and Overall Experience26 of 146 reviews
Trust and Overall
Patients frequently express high recommendations for the practice, often stating it's the best dental office they've visited. Many describe consistently great experiences and loyalty.
- Hygienists and Dental Assistants14 of 146 reviews
Staff and People
Patients consistently praise the hygienists for being amazing, thorough, professional, and friendly, often noting their gentle touch. Several specific hygienists are highlighted for providing great cleanings and pleasant experiences.
- Comfort, Pain and Anxiety14 of 146 reviews
Care and Clinical
Patients appreciate the gentle care, noting that cleanings are often painless and relaxing. The staff is frequently praised for making patients feel comfortable and at ease, especially those with anxiety.
Common concerns
- Dentist Bedside Manner and Empathy3 of 146 reviews
Staff and People
A few patients describe the dentist as cold, unfriendly, and unkind, noting that the dentist spent very little time with them.
- Communication and Transparency2 of 146 reviews
Care and Clinical
A couple of patients felt unable to ask questions or found the staff lacked knowledge about their concerns.
- Scheduling, Reminders and Follow-Up2 of 146 reviews
Operations
A couple of patients experienced issues with scheduling, including excessive notifications and an appointment being given to someone else.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Services mentioned
Treatments patients mention at Hadley Family Dentistry
How many of the 146 written reviews in the same period name each treatment, and how reviewers felt about it.
- Teeth cleaning & hygienePreventive21 of 146 reviews
20 positive · 1 just mentioned
- Checkups & examsPreventive5 of 146 reviews
3 positive · 2 just mentioned
- Dentures & partialsRestorative4 of 146 reviews
3 positive · 1 just mentioned
- Extractions & wisdom teethOral surgery4 of 146 reviews
2 positive · 1 just mentioned · 1 negative
- FillingsRestorative2 of 146 reviews
1 positive · 1 negative
Treatments are identified by AI from the text of these Google reviews. A treatment appears once at least 2 reviews name it; it reflects what reviewers wrote about, not the full list of services the practice offers.
Recent reviews
New Google reviews by month
217 new reviews for Hadley Family Dentistry since January 2026, averaging 4.8 stars: 201 five-star, 9 four-star and 7 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 23 | 0 | 0 |
| February 2026 | 23 | 0 | 0 |
| March 2026 | 22 | 1 | 1 |
| April 2026 | 19 | 1 | 0 |
| May 2026 | 11 | 1 | 1 |
| June 2026 | 21 | 1 | 1 |
| July 2026 | 16 | 3 | 4 |
| August 2026 | 19 | 2 | 0 |
| September 2026 | 21 | 0 | 0 |
| October 2026 | 26 | 0 | 0 |
| November 2026 (so far) | 0 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Hadley Family Dentistry, in full.
New patient experience was incredible. Welcoming staff all around with the way front office staff, hygienists, and dentists interacted with each other and patients. I typically am nervous about going to the dentist because of pain & sensitivity with cleanings. My appointment at Hadley was the first time I’ve left feeling like my teeth were super clean and without pain. I was impressed by the level of care and types of technology they used to clean and scan teeth. Lindsey and Dr. Randall were great. My husband raved about this office and now I can see why. My whole family will be going to Hadley.
Great experience at Hadley Family Dentistry. We moved and continue to drive further out of our way to come back to this office. Hygienist Bri is amazing, gentle, and always takes her time. I always feel like I am getting the best care possible in her chair. I have seen multiple doctors who have all been great as well. Highly recommend.
The best dentist I’ve ever been to! After my appointment today, it was proven how much they’ve helped improve my overall oral health. I’ve had a slight fear of the dentist due to being treated poorly by another dentist years ago, but Hadley Family Dentistry completely changed that for me. They are always kind, patient, and made me feel comfortable the entire time. I couldn’t recommend them more!
First off they squeezed me in as soon as they could for an old filling that had chipped. It is probably the best experience I’ve had with a filling. Dr. Randall and all the staff are so kind. Dr. Randall explained everything that she was doing, the noises I would hear and how the tools would feel on my teeth and Hailey took over and done the actual filling. Hailey’s ( hope I’m spelling that right) job on my filling was fantastic. Mind you it’s my front tooth and you can’t even tell. The composite color all the way to the shaping, fantastic. Was in and out in an hour.
Review activity
Monthly Google review history
New Google reviews for Hadley Family Dentistry and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 18
- Rating of new reviews
- 5.0 out of 5from 18 reviews
Last 90 days
- New Google reviews
- 54
- Rating of new reviews
- 5.0 out of 5from 54 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| November 2026 | Scanning… | Scanning… | 4.9 | 2,160 |
| October 2026 | 26 | 5.0 out of 5from 26 reviews | 4.9 | 2,160 |
| September 2026 | 21 | 5.0 out of 5from 21 reviews | 4.9 | 2,134 |
| August 2026 | 21 | 4.9 out of 5from 21 reviews | 4.9 | 2,113 |
| July 2026 | 23 | 4.3 out of 5from 23 reviews | 4.9 | 2,092 |
| June 2026 | 23 | 4.8 out of 5from 23 reviews | 4.9 | 2,069 |
| May 2026 | 13 | 4.8 out of 5from 13 reviews | 4.9 | 2,046 |
| April 2026 | 20 | 5.0 out of 5from 20 reviews | 4.9 | 2,033 |
| March 2026 | 24 | 4.8 out of 5from 24 reviews | 4.9 | 2,013 |
| February 2026 | 23 | 5.0 out of 5from 23 reviews | 4.9 | 1,989 |
| January 2026 | 23 | 5.0 out of 5from 23 reviews | 4.9 | 1,966 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.