I've always had great experiences here at Jax Complete Dentistry. From the moment I walked in, the entire team made me feel welcomed, comfortable, and genuinely cared for. Chery went out of her way to ask about the essential oil I noticed at the entrance just because I was curious, such a small detail, but it really showed how thoughtful and attentive the staff are. Jayla was amazing at setting clear expectations from the start. As she walked me to the exam room, she explained the plan for the day, and at every step she let me know what was coming next, which gave me real peace of mind and made the whole visit stress-free. And Dr. Simon is hands down the friendliest, nicest dentist I’ve ever met. He somehow makes it feel less like a dental appointment and more like you’re just hanging out with a group of friends who happen to be taking great care of your teeth. Professional, kind, and genuinely fun to talk to. If you’re looking for a dental office that feels warm, welcoming, and human, this is it. I’m so grateful for this team and can’t recommend them enough! 🦷✨

Dr. Sam Posze at Jacksonville Complete Dentistry is truly exceptional. From the moment I walked in, he was extremely professional, kind, and went far beyond the call of duty to educate me every step of the way. Because of past horrific dental experiences, I was absolutely petrified to have any dental work done. Dr. Sam was incredibly understanding, patient, and took extra steps to ensure I felt safe, heard, and comfortable throughout the entire process. I was also extremely impressed by his communication with his support staff and how seamlessly they worked together as a team—it was clear that mutual respect and care for the patient are top priorities in this practice. Dr. Sam exemplifies what a compassionate, ethical, and highly skilled dentist should be. I cannot recommend him and Jacksonville Complete Dentistry enough to anyone, especially those who struggle with dental anxiety.

The absolute BEST!! Just like most people, even if nothing is wrong, I still get nervous going to the Dentist. Dr. Sam and his team are amazing at calming the dental jitters and making you comfortable in the chair! Can't wait to go back for my full exam and cleaning. 10/10 recommended!

I had a great experience at Jacksonville Complete Dentistry . The staffs were highly professional, welcoming, and attentive throughout my visit. The facility was exceptionally clean, well-organized, and conveniently located in a safe area, which made the experience even more comfortable. I would confidently recommend Jacksonville Complete Dentistry to anyone seeking quality dental care.

I scheduled a cleaning over the phone, but when I came in, I was given an exam. I was told afterwards that a cleaning can only be administered after the exam, but they didn't have an actual cleaning appointment scheduled for me once the exam was over, even though that's what I came in to get. After I paid, Gabriela was incredibly rude when I asked her to email me the results of my exam, and had me leave before sending everything so that she could attend to another patient. If you need documents sent over, ask for them before you pay. I don't recommend coming here as this office doesn't communicate its requirements properly to new patients.