Worst experience ever, I was blindsided today because I came in for a specific service and when I'm in the chair they added services without my permission attempting to pad my insurance for unnecessary services that l did not agree to prior. When I brought that to their attention they tried to uno reverse it on me and make me out of the problem. These are not trustworthy people.
General Dentistry · Cosmetic Dentistry
Higginbotham Family Dental
113 Harbor Town Square Suite 203, Memphis, TN, 38103
9.8out of 10
Top Rated score
Practice overview
About Higginbotham Family Dental
Higginbotham Family Dental is a Memphis dental practice featured in the TopRatedDentist directory. Higginbotham Family Dental in Memphis consists of Dr. Todd Higginbotham, Dr. Steven White, Dr. Adam Fitzhugh, Dr. Bryce McPherson, Dr. John Crown, Dr. Chris Marshall, Dr. Sean Fitzhugh, Dr. Vickie Panousis, Dr. Alexis Bourgeois, and Dr. Julianna Boskus. They offer general, cosmetic, and restorative dentistry, including full mouth reconstruction, dentures and partials, dental implants, veneers, and laser therapy. Higginbotham Family Dental has a 4.9-star average Google rating.
Services and specialties
Care available at Higginbotham Family Dental
General Dentistry
Cosmetic Dentistry
Family Dentistry
Restorative Dentistry
Dental Implants
Porcelain Veneers
Dental Crowns
Dentures
Location
Find the practice
113 Harbor Town Square Suite 203, Memphis, TN, 38103
Memphis
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Patient feedback
What patients say about Higginbotham Family Dental
Based on the 32 written Google reviews posted between Jan 1, 2026 and Oct 5, 2026 (another 10 left a star rating with no text). Counts show how many of those 32 reviews mention each topic.
Patients praise
- Staff Friendliness and Professionalism2 of 32 reviews
Staff and People
A few patients mention that the staff are nice and caring. They appreciate the professionalism shown by the team.
- Recommendation, Loyalty and Overall Experience2 of 32 reviews
Trust and Overall
A few patients are glad they found the practice. Some express a strong desire to continue using their services for future dental care.
Common concerns
No recurring concerns came up in more than one review in this period.
Summaries are written by AI from the text of these Google reviews and describe what reviewers said, not our own assessment. A topic appears once at least 2 reviews mention it. Updated twice a year; next update January 2027. Practice owner and something looks wrong? Ask us to review this summary.
Recent reviews
New Google reviews by month
42 new reviews for Higginbotham Family Dental since January 2026, averaging 4.6 stars: 37 five-star, 1 four-star and 4 rated 1 to 3 stars.
| Month | 5 stars | 4 stars | 1 to 3 stars |
|---|---|---|---|
| January 2026 | 6 | 0 | 1 |
| February 2026 | 10 | 1 | 0 |
| March 2026 | 8 | 0 | 1 |
| April 2026 | 2 | 0 | 0 |
| May 2026 | 0 | 0 | 0 |
| June 2026 | 3 | 0 | 0 |
| July 2026 | 3 | 0 | 1 |
| August 2026 | 2 | 0 | 1 |
| September 2026 | 3 | 0 | 0 |
| October 2026 (so far) | 0 | 0 | 0 |
Featured on Google
Google's most relevant reviews
The reviews Google shows first for Higginbotham Family Dental, in full.
To say HFD goes above and beyond is an understatement. Between Ashley at the front and the wonderful ladies to Dr. Crown and Bessie, the experience was wonderful and amazing. Their amazing customer service, calming me during a slight dental insurance, and the comfort while being almost seven months pregnant. I will definitely be back and will become a lifelong patient.
I'm a new patient here at HFD and I just had a great experience!! The staff makes you feel welcome the moment you walk through the door! This is a very nice clinic with a fun work environment. A special thanks to Vic, Madi and Jennifer on a job well done! I look forward to my next visit!
Review activity
Monthly Google review history
New Google reviews for Higginbotham Family Dental and the average star rating of those new reviews, over the last 30 and 90 days and month by month.
Last 30 days
- New Google reviews
- 3
- Rating of new reviews
- 5.0 out of 5from 3 reviews
Last 90 days
- New Google reviews
- 8
- Rating of new reviews
- 4.1 out of 5from 8 reviews
| Month | New reviews | Rating of new reviews | Overall rating | Total reviews |
|---|---|---|---|---|
| October 2026 | 0 | No new reviews | 4.9 | 1,121 |
| September 2026 | 3 | 5.0 out of 5from 3 reviews | 4.9 | 1,121 |
| August 2026 | 3 | 4.0 out of 5from 3 reviews | 4.9 | 1,118 |
| July 2026 | 4 | 4.0 out of 5from 4 reviews | 4.9 | 1,115 |
| June 2026 | 3 | 5.0 out of 5from 3 reviews | 4.9 | 1,111 |
| May 2026 | 0 | No new reviews | 4.9 | 1,108 |
| April 2026 | 2 | 5.0 out of 5from 2 reviews | 4.9 | 1,108 |
| March 2026 | 9 | 4.6 out of 5from 9 reviews | 4.9 | 1,106 |
| February 2026 | 11 | 4.9 out of 5from 11 reviews | 4.9 | 1,097 |
| January 2026 | 7 | 4.6 out of 5from 7 reviews | 4.9 | 1,086 |
New review counts and ratings include every Google review published in each period. The current month is counted so far. Overall rating and total reviews show the practice's standing at the end of each month, worked back from Google's current totals using the date and rating of every review since, so they may differ slightly from what Google displayed at the time.