Highland Park Family Dentistry

I visited Highland Park Family Dentistry on December 19, 2022, due to a toothache and had spoken to a representative over the phone beforehand, who informed me that an exam and X-ray would cost $37. Upon arrival, Dr. Amanda Clifford examined my tooth, took an X-ray, and determined that extraction was necessary due to an infection. While I appreciated the thorough diagnosis, I was surprised that only amoxicillin was prescribed without any pain relief medication, as I expected more comprehensive pain management. However, I followed their recommendation to take ibuprofen. When it was time to pay, there was some confusion about the cost, but after clarifying the initial quote, I was charged an unexpected amount but it was fixed which I appreciated. On December 27 2022 I returned for the extraction. Dr. Clifford administered numbing medication, but I still experienced significant pain during the procedure. Despite expressing my concerns, I felt that she became defensive rather than addressing the discomfort effectively. Due to the pain, the extraction could not be completed. This was disappointing, as I had hoped for a smoother and more comfortable experience. While my visit had its challenges, I recognize the hard work and dedication of the staff. I hope future visits are even smoother, as I can see that Highland Dental is committed to patient care. I appreciate their time and effort and hope that they continue to improve the patient experience.

My first visit and it was great! The staff greeted me and called me by my nickname like I wanted. They all were very pleasant and friendly. Pam was nice and knowledgeable and made me feel very comfortable. I felt very welcomed and the atmosphere was welcoming. I forgot to tell them but I loved their fall decorations!! Great place, great service!

The last time I went to the dentist was in 2019. So I was def nervous facing the consequences of my choices, and this place couldn't of been a softer place for me and my pile of anxiety to land to place my dental care in. I was impressed from scheduling, x-rays, the cleaning, to how they break down the price of my future fillings with my insurance so there were no surprises. I'll be coming back and recommending my fellow neverous Nelly neurodivergant folx too.