Music City Dental

After 4 emails and two phone calls; one of which I missed be cause I was at work and my phone was in my locker, on my way to get rest for my second job, I received the second call in which I was rudely asked about finishing my pre-checkin pages. Because I do work 2 jobs, and that is what I told Ms. Andrea, I had not had the opportunity to finish because my insurance card was at my home which is an hour and 15 minutes away from my jobs and I typically don't go home until the weekend, and that I insured her that I was going to get to it prior to me coming to my appointment. I was rudely told that I needed to be sure I did so. Not a good look. The only reason I didn't cancel my appointment, is because I had not had an opportunity to get my yearly check up in since 2020. I have yet to be seen as of yet for I was an hour early to my appointment. Be back to finish this review.. I was called back by Ms. Carroll and she was a joy, and so was Ms. Kim and Ms. Sabrina. They were the saving graces to this place. They were simply amazing. I just may give this place another chance after all. And it was my pleasure to have met Dr. Moore. She came in and the whole team in the back have me squared away to come back. More to come. I wish I could give more stars but first impressions are everything. Hopefully it will be better next time.

This is my 2nd visit and I’m so happy I found this dental office! They’re so warm, knowledgeable, professional and welcoming! I had a cleaning done but my gums were extremely sensitive. Sabrina worked really hard to get the job done while making sure I was comfortable! Thank God she was my dental hygienist doing my cleaning because I was a very difficult patient due to my extreme gum sensitivity. She numbed me so I didn’t have to be in so much pain and did the job! I would recommend this office to anybody looking for a good dental office with excellent customer service!

Had a great experience at this office! Everyone was super kind, professional, and informative throughout my appointment. They made sure I understood everything during the visit and clearly explained what I needed to do afterwards as well. I really appreciated how comfortable and welcoming they made the experience. Definitely recommend! This will be my new dentist from here on out!