Silver Spring Dental Arts

I cannot say enough wonderful things about Dr. Thompson and the entire staff! From the moment you walk through the door, you are greeted with kindness, professionalism, and genuine care. The office is clean, welcoming, and runs efficiently. My dentist takes the time to explain every procedure, answers all of my questions, and makes sure I am comfortable throughout each visit. Their attention to detail and commitment to patient care are truly exceptional. Thanks to their expertise, my smile and dental health have greatly improved. If you're looking for a dentist who is compassionate, knowledgeable, and dedicated to providing outstanding care, I highly recommend this practice. They have earned my trust and my highest recommendation!

In the past, I have had unpleasant experiences with dental offices. So I am happy to have found this practice! As a new patient at Silver Spring Dental Arts, I’ve felt welcomed and treated with integrity. Dr. Mellanie Thompson has an awesome bedside manner and does great work. All of the staff are friendly and provide quality customer service. Keep up the good work!

Unfortunately, Silver Spring Dental Arts No Longer Prioritizes Patient Care Silver Spring Dental Arts was once my preferred dental practice, but my experience after Covid made it clear that patient needs were no longer a priority. Over the course of a year, my routine cleaning appointments were repeatedly rescheduled by Dr. Thomson’s office. I later realized this was likely due to the loss of their dental hygienist and a shift toward prioritizing more clinically urgent services. While staffing challenges are understandable, the continued delays—with no clear timeline—were not. When I finally called to ask when I might realistically be seen, I was met with unexpected hostility from the front desk receptionist, Melissa. After expressing my frustration, I asked whether I should consider finding another dentist. Her response: “That’s your decision—you might need to.” I was shocked by the dismissive tone and lack of empathy. I ultimately did switch to a new dentist whose office staff treat patients with respect, care, and professionalism. Sadly, Silver Spring Dental Arts no longer reflects the patient-centered environment it once had.